At Comcast, we believe that the Customer Experience is our single most important product and providing a simple and intuitive support experience is critical. Our Customer Experience representatives are at the heart of our interactions with customers meeting them in the technology medium they prefer, ensuring a positive interaction each and every time.
We are looking for passionate people who can deliver a customer experience that fundamentally changes how our customers manage, resolve issues, and learn about our products and services. Crafting these solutions will combine an understanding of product, technology, and process with a hyper-focus on the customer journey touch points that deliver a simple, easy, and digital experience. The desired end result is a transformative customer experience that redefines expectations about what is possible from Comcast - with you at the heart of it - so come join us.
WHO WE ARE
We are looking for passionate people who can deliver a customer experience that fundamentally changes how our customers manage, resolve issues, and learn about our products and services. Crafting these solutions will combine an understanding of product, technology, and process with a hyper-focus on the customer journey touch points that deliver a simple, easy, and digital experience. The desired end result is a transformative customer experience that redefines expectations about what is possible from Comcast - with you at the heart of it - so come join us.
While you're out there changing the tech game, we've got you covered
Medical & DentalAt Comcast, we care about our employees’ wellbeing—physically, emotionally, and financially.
401(k) Savings PlanSave for your future with our 401(k). We offer automatic enrollment along with dollar-for-dollar matching, up to the first 6% of your eligible pay contributed.
Life MilestonesFrom adoption assistance, childcare resources, pet insurance and more, Comcast supports you at all life stages.
Courtesy ServiceWe offer all of our full-time employees in serviceable areas free digital TV and internet, as well as deeply discounted phone services and other features.
Discount TicketsComcast employees can take advantage of exclusive discounts and special offers at our Universal Resorts.
Perks & DiscountsComcast offers a wide variety of perks and other benefits—including tuition assistance, commuter discounts and voluntary benefits.
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Ready to apply? Here's how it all works.
step one
Create a profile & apply
See the job you want?Createa candidate profile and apply online. You can apply for as many positions as you want using your candidate profile.
step two
Application review
This part is all us. We weigh applications based on overall experience, education and skill. If you fit the bill, we'll reach out with next steps. But because we get so many applications every day, we can't reply to everybody.
step three
Assessment testing
Some jobs require more info on your abilities. If this applies to you, a Comcast recruiter will reach out for more details.
step four
Interview process
Let's chat. We typically begin with a phone call or video chat. If all goes well, your recruiter will schedule an in-person interview.
step five
Selection Notification
A recruiter will let you know if you're our pick for the job. If you aren't chosen, don't worry! Totally try again. We have lots of available jobs at Comcast—possibly one with your name on it.
step six
Pre-employment checks
Before you start, you must successfully complete a drug screening test and background check. Your recruiter will provide instructions.
step seven
You made it!
Sign your offer letter, complete your pre-employment checks, and ta-da! You're a legit Comcast employee. Your recruiter will explain what happens next and set you up with your manager to make sure you start things off on the right foot.
Note
You can create a "job alert" that will notify you by e-mail whenever a new job that matches your search criteria is posted. If you feel you need special accommodations during the recruitment or hiring process, please contact your recruiter or contact us at Comcast_Careers@Comcast.com.