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Product Manager 1 - Multifamily

Philadelphia, Pennsylvania

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Overview

Our product management team helps in developing and launching solutions that meet and exceed customer needs. They collaborate with cross-functional teams to steer products from inception to market, ensuring they align with our business goals and customer expectations.

Success Profile

What makes a successful Product Manager 1 - Multifamily at Comcast? Check out these top traits and explore role-specific skills in the job description below.

  • Leadership
  • Flexible
  • Problem Solving
  • Communicator
  • Proactive
  • Strategic

Benefits

We’re proud to offer comprehensive benefits to help support you physically, financially and emotionally through the big milestones and in your everyday life.

  • Paid Time off

    We know how important it can be to spend time away from work to relax, recover from illness, or take time to care for others needs.

  • Physical Wellbeing

    We offer a range of benefits and support programs to ensure that you and your loved ones get the care you need.

  • Financial Wellbeing

    These benefits give you personalized support designed entirely around your unique needs today and for the future.

  • Emotional Wellbeing

    No matter how you’re feeling or what you’re dealing with, there are benefits to help when you need it, in the way that works for you.

  • Life Events + Family Support

    Benefits that support you no matter where you are in life’s journey.

Responsibilities

Product Manager 1 - Multifamily

Location Philadelphia, Pennsylvania Req ID R402368 Job Type Full Time
Category Business Development Date posted 01/13/2025
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Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

We are looking for a passionate Product Manager who thrives at the intersection of experience, technology, and business to join the Multifamily team. The ideal candidate is a visionary yet grounded, drives business results yet keeps customers first, and is comfortable navigating complexity to bring ideas to life. The Product Manager will own and grow a suite of digital experiences for Multifamily customers.

Job Description

About the team

Xfinity’s multifamily team is committed to accelerating subscriber growth, delivering great customer experiences through reliability, and building next-gen products. Xfinity Communities Concierge (XC2) is a web-app and is the principal space for digital account and service management for properties. 

Required Skills:

  • 3-5 years relevant experience
  • Proficient in curiosity  
  • Strong written and verbal communication 
  • Imaginative and collaborative
  • Principled in design and user experience 
  • Leader and teammate 
  • Strategic and tactical thinker 
  • Self-starter and adaptable 
  • Vision setter and planner 

Core responsibilities

  • Deeply understandcustomer needs

  • Leverage insights, analytics, and customer research to identifyand capture pain points and areas of opportunity

  • Define the problem landscape and determine goals, tasks, and outcomes

  • Collaborate with teams

  • Work closely with UX/UI, content, analytics, sales, brand teams, engineers, program, and customer support teams throughout the product lifecycle

  • Form concrete intentions that are clear enough for teams to know what to do, yet abstract enough that they have room to work out the interactions and technology needed to achieve objectives

  • Craft a purposeful productvision

  • Destination set by creatinga clear visionfor the product

  • Blend various stakeholder needs into the product narrative and roadmap

  • Identify the strategic path that compounds decisions anddelivers continuous value as we move towards our destination

  • Shape experiences

  • Coordinate with stakeholders and contributing teams to build out the experience canvas

  • Harmonize the solution landscape to addressthe needs of customers, the business, and the platform

  • Steward delivery

  • Partner with engineering and other stakeholders throughoutthe Agiledevelopment process to bring new experiences to market

  • Own the backlog and drive the sequence of critical incremental deliverables

  • Drive and socialize success

  • Build strong relationships with stakeholders to foster collaboration and alignment

  • Regularly engage with and support our colleagues and peers who use and rely on the experiences we craft

  • Continuously assess

  • Debrief and capture feedback to assess how well the product is meeting the needs

  • Inspect and adapt the processes and practices to deliver an experience with key players

  • Learn and grow

  • Reflect and refine your methodology and the role of product within the team

  • Support and encourage others to learn and grow

This might be for you if you

  • Lead with empathy to understand customer needs

  • Hold space for others and encourage collaboration

  • Find satisfaction in the pursuit and process that brings an idea to life

  • Apply an innovation mindset and get excited about software solutions

  • Practice adaptability andsustain agency

  • Believe leadership is found in actions rather than position

  • Are passionate about learning and growth

  • Inspire and enroll others to support ideas and visions

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

  • Medical & Dental
  • 401(k) Savings Plan
  • Generous paid time off
  • Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
  • Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
  • Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more atjobs.comcast.com/life-at-comcast/benefits

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.


Skills:

Innovation; Collaboration; Product Vision




Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years

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Hear from our people

“What is what was a notable day? And I think the days that I get to come into the office and we get to collaborate and write on the whiteboard and sort of like crack those hard problems to solve.”

Theresa Customer Onboarding and Product Management

Culture

At Comcast you can have work/life balance in an inclusive environment where you can be your authentic self.

Comcast provides many opportunities to build skills and grow in your career and a top-notch benefits, time off and perks package.

We are committed to delivering reliable, effortless experiences to our customers no matter how they choose to interact with us.

You will build personal relationships on a growing team that while making Xfinity a best-in-class, most-loved brand.

More About Comcast

Product Management in Action

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