Microsoft 365 Administrator

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

We are seeking a highly skilled and motivated Microsoft 365 Administrator to join our team. The ideal candidate will have extensive knowledge and experience with various Microsoft 365 applications and tools, including Viva Engage (Yammer), Copilot, Forms, Loop, Lists, OneDrive, Power Platform, To Do, Planner, Bookings, and Mesh. The candidate must also possess administrative experience in M365 and have a strong understanding of Exchange, Teams, SharePoint, and OneDrive. Additionally, the candidate should have knowledge of security practices, including Just in Time (JIT) access and Multi-Factor Authentication (MFA).

Job Description

What You'll Do:

• Manage and maintain administrative tasks using Microsoft 365 applications and tools.

• Provide support and training to team members on the use of Viva Engage (Yammer), Copilot, Forms, Loop, Lists, OneDrive, Power Platform, To Do, Planner, Bookings, and Mesh.

• Ensure efficient operation and administration of M365, including user management, permissions, and security settings.

• Collaborate with IT and other departments to optimize the use of Exchange, Teams, SharePoint, and OneDrive.

• Implement and manage security practices, including Just in Time (JIT) access and Multi-Factor Authentication (MFA).

• Assist in the development and implementation of administrative processes and procedures.

• Handle scheduling, meeting coordination, and other administrative duties as required.

What You'll Need:

• Proven experience as an administrative specialist or similar role.

• Extensive knowledge of Microsoft 365 applications and tools, including Viva Engage (Yammer), Copilot, Forms, Loop, Lists, OneDrive, Power Platform, To Do, Planner, Bookings, and Mesh.

• Strong administrative experience in M365.

• In-depth understanding of Exchange, Teams, SharePoint, and OneDrive.

• Knowledge of security practices, including Just in Time (JIT) access and Multi-Factor Authentication (MFA).

• Excellent organizational and multitasking skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

Preferred Qualifications:

• Certification in Microsoft 365 administration or related field.

• Experience in providing training and support to end-users.

• Familiarity with other Microsoft tools and services.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion & diversity.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Microsoft OneDrive; Microsoft Yammer; Microsoft Power Apps; Microsoft Windows 365; Microsoft Azure

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years