Program Management Lead
Job Summary
As a Program Manager 3 in the Access Delivery and Integration team, you will oversee the portfolio of our Access Network Syndication programs. Your role will focus on ensuring successful delivery with partners, leading governance processes, and managing service execution. We seek someone with agility and collaboration skills who can inspire teamwork, engage diverse stakeholders, and achieve program milestones. The ideal candidate will possess exceptional program management and organizational skills, a proven track record of managing large complex programs, and strong interpersonal skills.Job Description
Core Responsibilities
- Support the onboarding process of syndication partners and suppliers, ensuring smooth integration within the program.
- Track KPIs and SLAs across workstreams, delivering regular status reports to highlight achievements, identify issues, and outline next steps.
- Document and track Risk logs, developing risk management plans for identification, assessments, and mitigation strategies.
- Establish and nurture strategic partnerships with internal Comcast teams and external partners to ensure alignment, transparency, and achievement of business goals.
- Assess and track resource allocation, including personnel, equipment, and budget, ensuring optimal utilization to meet program goals.
- Leverage agile methodologies and tools to enhance project management, foster adaptability, and drive continuous improvement in program delivery.
Qualifications
- Bachelor’s degree in a related field.
- 5-7 years of experience in program management emphasizing service integration, agile methodologies, and efficiency management,
- Proven experience in establishing governance frameworks and managing large complex network programs.
- Strong communication and stakeholder management skills.
- Strong analytical and problem-solving abilities.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
- Demonstrated ability to foster a culture of collaboration and teamwork.
- Experience with risk management, issue resolution, and resource planning.
- Proficiency in using project management tools and methodologies.
- Ability to adapt to changing business priorities and drive continuous improvement.
- Proven ability to foster a culture of innovation and collaboration.
- Proficiency in building and maintaining effective relationships with internal and external stakeholders.
- Ability to continuously evaluate and adjust plans to adapt to changing business priorities
- Previous experience with syndication program delivery or access network programs
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
What You Can Expect:
- An encouraging and casual work environment with chances to showcase your skills.
- A culture of innovation and continuous learning.
- Training, support, and mentoring to expand and evolve your expertise.
- For more insight into our culture, check out: https://jobs.comcast.com/meet-comcast/our-culture
About Our Perks & Benefits:
We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.
Here's a look at just some of the perks and benefits we make available to our US-based employees:
- Medical & Dental
- 401(k) Savings Plan
- Generous paid time off
- Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
- Courtesy Services - We offer all of our full-time employees in serviceable areas discounted digital TV and internet.
- Discounted tickets for Universal Resorts, and free tickets to our Universal theme parks!
Learn more at https://jobs.comcast.com/life-at-comcast/benefits
Reasonable Accommodation
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.
This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
Our Benefits
We’re proud to offer comprehensive benefits to help you live your best life:
- Medical, prescription, vision, and dental insurance for eligible employees.
- 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay.
- Paid time off including eight observed company holidays and flex time.
- Exclusive perks + discounts, including tuition assistance, commuter benefits and more!
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