VP, Corporate Communications, Product

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The VP, Corporate Communications, Product will be responsible for shaping and executing high-impact communications strategies that enhance Comcast’s Connectivity (Residential Broadband, WiFi, and Mobile) & Platforms (Video) services and products to key audiences and stakeholders.   This leader will be charged with leading multi-faceted communications campaigns to enhance brand reputation, reinforce thought leadership, promote key products & services, and elevate our position as a category leader in Connectivity & Platforms.

Job Description

CORE RESPONSIBILITIES

• Develop and execute a comprehensive external communications strategy that aligns with business goals and reinforces Comcast’s leadership in broadband, wireless, and home connectivity and entertainment. 

• Partner closely with marketing, product, government affairs, investor relations and customer experience teams to ensure message alignment and maximize storytelling impact. 

• Lead proactive media relations and develop compelling narratives around products, including product launches, industry leadership (events), and customer impact. 

• Cultivate strong media relationships with national & trade media and tech & telecom reporters and analysts. 

• Manage press activities, interviews, media events, and product PR campaigns.  

• Position executives as thought-leaders through strategic speaking opportunities, bylined articles, and media appearances. 

• Provide counsel, messaging, and prep for executive interviews and public engagements. 

• Act as a key player in managing external communication during sensitive issues, crises, and industry developments. 

• Monitor media trends and competitive activity to inform strategy and protect brand reputation. 

• Manage external PR agencies and internal team members to deliver best-in-class communications strategies and execution. 

• Build, lead, and inspire a high-performing communications team focused on innovation, impact, and collaboration.  

• Influence executive stakeholders and represent the product organization across Comcast and external partners. 

• Other duties and responsibilities as assigned. 

EMPLOYEES AT ALL LEVELS ARE EXPECTED TO:

• Understand our Operating Principles; make them the guidelines for how you do your job. 

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion.

• Do what's right for each other, our customers, investors, and our communities.

EDUCATION LEVEL

Bachelor’s Degree

YEARS EXPERIENCE

15 Years +

Comcast is an EOE/Veterans/Disabled/LGBTQ+ employer.

Disclaimer: The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Leadership; Collaboration; Communication

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

15 Years +