Strategic, Program Manager 3 - Comcast Business

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Strategic Program Manager 3 to lead medium-to-large, lower complexity programs with a strong emphasis on cross-functional collaboration, stakeholder engagement, and operational alignment. The ideal candidate brings solid program and project management expertise and demonstrates independent thinking.

Job Description

Core Responsibilities

• Leads medium-to-large-scale programs with moderate complexity, ensuring alignment with business goals, stakeholder expectations, and enterprise transformation efforts.
• Actively seeks to understand the business landscape and dives deep into program areas to identify opportunities for innovation and AI-driven enhancements.
• Collaborates with key stakeholders, operations teams, development teams, and external vendors to ensure alignment between business needs, operational realities, and strategic priorities.
• Develops comprehensive program and project plans, defining scope, schedules, milestones, resource requirements, and dependencies; tracks progress against goals and adjusts plans, as necessary.
• Balances stakeholder requests with business priorities, advocating on behalf of stakeholders while maintaining a clear focus on strategic alignment and resource feasibility.
• Owns and manages program budgets, ensuring cost-effective delivery while staying within defined financial boundaries.
• Anticipates, identifies, and mitigates risks and issues, escalating when appropriate and with a clear understanding of business impact.
• Demonstrates sound judgment and discretion in managing programs, resolving issues, and making informed decisions that support broader enterprise objectives.
• Creates and maintains accurate program documentation, ensuring transparency and clear communication across all stakeholders.
• Provides timely updates on key milestones, achievements, and challenges; ensures leadership and partners are well-informed of program health and outcomes.
• Champions the integration of AI, automation, and innovative thinking into program delivery strategies.
• Ensures quality deliverables by fostering strong cross-functional collaboration and holding internal teams and vendors accountable to standards.
• Actively contributes to building a culture of continuous improvement, operational excellence, and customer-first delivery.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Ideal Capabilities and Attributes:

• Strong background in program and project management, with a proven track record of delivering results on-time and within budget.
• Highly motivated, proactive, and intellectually curious—eager to learn the business and contribute meaningfully beyond project execution.
• Excellent communicator and collaborator with the ability to influence, advocate, and manage stakeholder relationships effectively.
•  Comfortable navigating cross-functional dynamics, from operations to development teams to vendors.
•  Able to assess when to take initiative and when to escalate issues for alignment with leadership.
• Prior experience working in or with enterprise operations, tech teams, or transformation programs is strongly preferred.
• Familiarity or interest in leveraging AI technologies and digital transformation as tools for program innovation and process improvement.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Program Management; Service Delivery; Planning Ability

Salary:

Pay Range: This job can be performed in Colorado, and Illinois with a Pay Range of $80,370.46 - $126,296.44

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years