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Network Operations and Development Engineer

Philadelphia, Pennsylvania

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Overview

Make your mark at Comcast -- a Fortune 30 global media and technology company. Become part of our award-winning, international engineering team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. You’ll do the best work of your career right here.

Success Profile

What makes a successful Network Operations and Development Engineer at Comcast? Review the top traits we're looking for and see if you're the right fit.

  • Results-driven
  • Adaptable
  • Inventive
  • Entrepreneurial
  • Team Player
  • Problem-Solver

Benefits

We’re proud to offer comprehensive benefits to help support you physically, financially and emotionally through the big milestones and in your everyday life.

  • Paid Time off

    We know how important it can be to spend time away from work to relax, recover from illness, or take time to care for others needs.

  • Physical Wellbeing

    We offer a range of benefits and support programs to ensure that you and your loved ones get the care you need.

  • Financial Wellbeing

    These benefits give you personalized support designed entirely around your unique needs today and for the future.

  • Emotional Wellbeing

    No matter how you’re feeling or what you’re dealing with, there are benefits to help when you need it, in the way that works for you.

  • Life Events + Family Support

    Benefits that support you no matter where you are in life’s journey.

Responsibilities

Network Operations and Development Engineer

Location Philadelphia, Pennsylvania Req ID R399155 Job Type Full Time
Category Computer Engineering Date posted 11/19/2024
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Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Job Description Summary The Next Generation Access Networks organization is a highly agile, fast paced and dedicated group responsible for the network serving our customers representing over 400,000 miles of fiber-coax plant and the delivery of 115+ Tbps of edge capacity to our customers. We lead and oversees the delivery of every service and every bit that is delivered to the home. The group also owns the design, development, construction and incubation of next-gen access architectures for residential, multi-family, and commercial networks. This includes the delivery of DOCSIS 3.1 powered gig Internet services, the transition to NFV/SDN on the Access network by virtualizing the CMTS core and transition to new digital nodes. The software applications we are building is a containerized, microservice-based, cloud-deployed services. We are working to bring X1 innovation and the power of network virtualization and software defined networks to the data delivery world. This role will be changing the industry forever!

Job Description

*We cannot provide sponsorship now or in the future for this role, including H-1B, H-4 EAD, F-1 OPT/CPT, TN*

The Software Development & DevOpsEngineer will take an essential part of the oversee and actively manage operational tech challenges in our Core Virtualization projectas well as operational related software development.  We are looking for a collaborative and results oriented developer who has depth in Kubernetes, Networks, operations technical analysis & development life cycle (Agile & DevOps).  The engineer will be highly powered to design and lead operational needs to reach to the highest levels of system availability.

Must Have Skills:

  • ​​

    • Must have experience and practical knowledge of microservice architecture, containerized deployment, Docker, Kubernetes

    • Must have experience and practical knowledgeof networking protocols: IPv4, TCP/IP, and UDP/IP, IPv6, multicast, BGP, ISIS.

    • Good current knowledge of Unix/Linux environments

    • Experience with shell scripting to automate tasks and perform basic data analysis.

    RESPONSIBILITIES:

    • Responsible for the day-to-day Comcast’s Access Network system operation with concentration on metrics data collection, analysis, reporting, tools and solutions development, systems integration and operational support.

    • Write tested, production-ready code.

    • Participate in software release and deployment activities managed under an agile software development approach.

    • Support production environments. Perform troubleshooting of issues within a containerized application environment. Produce root cause analysis independently and by collaborating with other operational support teams (e.g. network support, divisions, and vendors).

    • Participate in design and architecture sessions.

    • Build effective deployment and monitoring systems.

    • Work closely with Development, Deployment, Incident, Problem, Quality, Program, Product and Management teams.

    • Collaborate constructively with team members.

    • Ability to work under pressure being adaptable and responsive to organizational requirements.

    • Maintain high degree of self-motivation and independent decision making.

    • Regular, consistent and punctual attendance. Able to work nights and weekends, variable schedule(s) as necessary.

    • Other duties and responsibilities as assigned.

    PREFERRED QUALIFICATIONS:

    • BS in Computer Science, Computer Engineering or related technical field or equivalent practical experience.

    • Experience with operationalopen source tools and technologies such as Prometheus, Alert Manager, Elastic Search, Kibana, Kafka, Grafana,Thanos, Redis, RabbitMQ, and Ansible

    • Experience in one of the following: C++, Java, Go, Python.

    • Experience in Switching and Routing with hands on experience with Cisco/Juniper switches.

    • Experience in Test-driven development/test automation, continuous integration, and deployment automation.

    • Good communicator, able to analyze and clearly articulate complex issues and technologies understandably and engagingly.

    • Great design and problem-solving skills, with a strong bias for architecting at scale.

    • Adaptable, proactive and willing to take ownership.

    • Keen attention to detail and high level of commitment.

    • Comfortable working in a fast-paced agile environment. Requirements change quickly and our team needs to constantly adapt to moving targets.

    • Familiarity with distributed systems, asynchronous messaging, and network protocols.

    • Familiarity with data serialization formats like XML, JSON and protocol buffers.

    • Know your stuff. A hardworking learner, user and advocate of our groundbreaking technology.

    • High level of accountability – takes ownership of problems and sees them through to resolution.

    ​​About Our Perks & Benefits:

    We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

  • Medical & Dental
  • 401(k) Savings Plan
  • Generous paid time off
  • Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
  • Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
  • Learn more atjobs.comcast.com/life-at-comcast/benefits

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
  • Comcast is an EOE/Veterans/Disabled/LGBT employer.

  • Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.


Skills:

Kubernetes; Linux; Python (Programming Language); Networks




Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

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Hear from our people

“Comcast brings to the table the leading edge in the technology, so that sets the baseline for the features that are available to our customers”

Albert Vice President, Product Management

“I mean, that's one of the best things about working here is that there have been very few times when I've been set, when I've been told, No, you can't do this.”

Greg Engineer

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Faisal Executive Director, Machine Learning

Culture

At Comcast you can have work/life balance in an inclusive environment where you can be your authentic self.

Comcast provides many opportunities to build skills and grow in your career and a top-notch benefits, time off and perks package.

We are committed to delivering reliable, effortless experiences to our customers no matter how they choose to interact with us.

You will build personal relationships on a growing team that while making Xfinity a best-in-class, most-loved brand.

More About Comcast

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  • Edge of Innovation: Network Edge Compute in Action

    We are here to change people’s lives, so whenever we talk about what we’re building, whether our products or network, we start with the customer. What do customers want? What do they need? What will they want in the future and can’t yet anticipate?

  • New Data Reveals Public Perceptions on Digital Skills

    Technological innovation and the digital revolution drive our economy. Keeping up with this change requires digital skills and proficiency in virtually every industry – from manufacturing to home healthcare to retail.

Tech Engineering in Action

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