Comcast Cybersecurity: Principal Engineer, Security Incident Response Team

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for acting as a team lead and providing internal expertise in collaboration with various cross-functional project teams. Directs and develops long-term objectives and plans related to the company's technical vision. Provides innovative solutions for complex cyber engineering developmental problems that are competitive with industry and company standards. Responsible for monitoring, identifying, investigating and analyzing all response activities related to cybersecurity incidents within an organization. Identifies security flaws and vulnerabilities; responds to cybersecurity incidents, conducts threat analysis as directed and addresses detected incidents. Conducts network or software vulnerability assessments and penetration testing utilizing reverse engineering techniques. Perform vulnerability analysis and exploitation of applications, operating systems or networks. Identifies intrusion or incident path and method. Isolates, blocks or removes threat access. Evaluates system security configurations. Evaluates findings and performs root cause analysis. Performs analysis of complex software systems to determine both functionality and intent of software systems. Resolves highly complex malware and intrusion issues. Contributes to the design, development and implementation of countermeasures, system integration, and tools specific to Cyber and Information Operations. Acts as a technical expert in own area within the organization. May work independently or as part of a team on more complex projects. Provides mentoring and guidance to more junior team members. May be responsible for leading a team, but does not directly manage people.

Job Description

Responsibilities

• Lead response to Cyber Security Incidents of varying complexity levels – including all steps from identification to final closeout
• Identify activity of investigative interest based on a review of system and application logs – differentiating likely malicious activity from benign false positives.
• Assist the team in prioritizing threat detection alerts and related signals into the Security Operations Center. 
• Serve as a technical subject matter expert for highly complex incidents, tracking and documenting existing status for leadership – and proposing next steps for all stakeholders.
• Ensure that full containment and eradication has occurred for all incidents.
• Partner with impacted teams (e.g. business owners, application owners, IT Teams, legal/comms) – to ensure all incident needs are being met as well as timely restoration of service occurs as risk allows.
• Provide clear and concise technical or executive level incident briefings as required. 
• Document all relevant incident data using approved case notes standards and propose improvements where appropriate.
• Oversee activities of more junior team members during key incidents.
• Mentor junior team members in incident response best practices.
• Recommend continual process improvements and advocate on behalf of the team to other key cyber operations teams (e.g. detection, hunting, digital forensics, intelligence etc).
• Support related projects with critical delivery deadlines as needed.

Qualifications

Required:

• Bachelor’s Degree in Computer Science, Computer Engineering, Cyber Security, or related industry/military experience.
• 7+ years’ experience in Cyber Security, of which at least 5 or more years should be in the Incident Response space with a focus on significant, large scale incident investigations.
• Demonstrated experience leading and owning accountability for incidents of significant complexity levels for all phases of response.
• Strong technical understanding of the Incident Response process and ability to speak with other business units from a technical perspective.
• Familiarity with major threat actor groups and TTPs.
• Knowledge of common enterprise-grade endpoint and network defense tools.
• Experience working with logging technologies and large data sets.
• Broad working knowledge of major OS and cloud platform technologies.
• Cyber Security advisory experience and ability to advise on a multitude of problems with different solutions in mind.
• Excellent verbal and written communications skills.
• Experience working in a globally disbursed/follow the sun model.      
• Experience creating scripts and automation as needed to assist in daily tasks.

Nice to have:

• Previous experience in a Fortune 50 sized organization.
• Background in a large, well-known Incident Response services organizations.
• Relevant industry certifications (e.g. CISSP, GCIH, GCFA, GCIA)

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors, and our communities.

What You Can Expect:

• An encouraging and casual work environment with chances to showcase your skills.
• A culture of innovation and continuous learning.
• Training, support, and mentoring to expand and evolve your expertise.
• For more insight into our culture, check out: https://jobs.comcast.com/meet-comcast/our-culture

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all of our full-time employees in serviceable areas discounted digital TV and internet.
• Discounted tickets for Universal Resorts, and free tickets to our Universal theme parks!
  Learn more at https://jobs.comcast.com/life-at-comcast/benefits

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +