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Analyst, Business Support & Analytics

Philadelphia, Pennsylvania

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Overview

Our analysts transform data into meaningful insights that drive strategic decision making. They analyze trends, interpret data, and discover opportunities. Working cross-functionally, they craft narratives from the numbers - directly contributing to our success. Their work influences key business decisions and shape the direction of Comcast.

Success Profile

What makes a successful Analyst, Business Support & Analytics at Comcast? Check out these top traits and explore role-specific skills in the job description below.

  • Good Listener
  • Problem Solver
  • Organized
  • Collaborative
  • Perceptive
  • Analytical

Benefits

We’re proud to offer comprehensive benefits to help support you physically, financially and emotionally through the big milestones and in your everyday life.

  • Paid Time off

    We know how important it can be to spend time away from work to relax, recover from illness, or take time to care for others needs.

  • Physical Wellbeing

    We offer a range of benefits and support programs to ensure that you and your loved ones get the care you need.

  • Financial Wellbeing

    These benefits give you personalized support designed entirely around your unique needs today and for the future.

  • Emotional Wellbeing

    No matter how you’re feeling or what you’re dealing with, there are benefits to help when you need it, in the way that works for you.

  • Life Events + Family Support

    Benefits that support you no matter where you are in life’s journey.

Responsibilities

Analyst, Business Support & Analytics

Location Philadelphia, Pennsylvania Req ID R402668 Job Type Full Time
Category Administrative Date posted 01/17/2025
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Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The Global Product Organization is responsible for delivering world-class products and services to our customers across both Comcast and Sky. Together, we offer the best and broadest range of content, deliver market-leading customer service, and use innovative technologies to give customers the best possible TV, Broadband and Mobile experience. The newly formed Global Product Business Operations team supports the organization by simplifying decision-making, driving efficiencies, and creating meaningful ways to measure outcomes.

Job Description

Reporting to the Director of Business Operations, the Analyst will be responsible for Global Product Sky financials in direct support of the Global Device Organization, Connected Living Organization, and Global Platform Management organizations.

  • This person will assist in the operational and financial support for the Global Product Organization with goals to improve operational performance, implement efficient solutions, monitor and measure existing processes and implement changes where necessary.
  • Develop and implement labor strategy with employees, contractors, onshore/offshore team members
  • Aid in establishing and executing the goals of the team and the Global Product Organization.
  • Exposure to stakeholders at all levels of the organization and requires cross-team collaboration, consistent communication, and support in areas such as procurement, legal and HR.
  • Multi-tasking and time management are essential capabilities to ensure things are delivered with high quality and on time.

What You’ll Do

  • Drive business operations function in areas of budgeting, forecasting, variance analysis, procurement/payment for $500M budget
  • Active partner in the community of practice; lead process automation and efficiency practices, allowing our teams to do their best work
  • Provide regular analysis/presentation to client groups/leadership, identify risks/opportunities and drive resolution to challenges
  • Partner with finance to manage the full scope of our financial portfolio and ensuring data is appropriately brought together between Comcast and Sky. Support strategic portfolio and product/feature evaluation
  • Reviews monthly financial statements and conducts variance analyses, as required.
  • Have expertise in Microsoft Excel and PowerPoint, while innovating by learning new tools and processes that could be implemented to drive more efficient solutions
  • Gather and analyze data, summarize findings, articulate findings with partners/decision-makers

Employees at all levels are expected to

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

This position is ineligible for visa sponsorship.  To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.


Skills:

Collaborative Leadership; Strategic Planning; Analytical Thinking; Technical Knowledge; Communication




Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years

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Hear from our people

“I love that Comcast has granted me the opportunities that I have. The company has done a lot to put me in the position that I’m in and I’d like to continue to give back to that.”

Matthew Data Analyst/Eng 1, Software Dev & Eng

Culture

At Comcast you can have work/life balance in an inclusive environment where you can be your authentic self.

Comcast provides many opportunities to build skills and grow in your career and a top-notch benefits, time off and perks package.

We are committed to delivering reliable, effortless experiences to our customers no matter how they choose to interact with us.

You will build personal relationships on a growing team that while making Xfinity a best-in-class, most-loved brand.

More About Comcast

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