AI Platforms, Product Owner

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

We are seeking a strategic and collaborative Product Owner to join our AI Experiences Product Owner Team. The ideal candidate will help us shape the future of our enterprise Recommendation and Arbitration Platform. As one of several Product Owners, you will play a critical role in defining and delivering intelligent, scalable solutions that drive decision-making across the organization. This is a high-impact role that requires a blend of product vision, technical understanding, and stakeholder management. You’ll work closely with cross-functional teams including engineering, data science, UX, and business stakeholders to ensure our platform delivers value, performance, and innovation. In addition, you'll support users / clients of the enterprise recommendation and arbitration platforms to delivery business outcomes. Come build with us!

Job Description

Required Skills

• User-centric - you can step into the shoes of stakeholders to understand and articulate their problems 
• Critical thinking - you can decompose a problem into components and work systematically toward a solution 
• AI understanding and enthusiasm - you have a passion for AI, an understanding of basic concepts, and a thirst to learn more about the technology and its applications 
• Analytics - you have a respect for data and can identify when data can help make a decision and where to source it 
• Collaboration - you have the most important skill for any Product leader - clear, concise, tailored written and oral communication 
• Growth mindset - you are hungry to learn and adapt to new findings and developments as the environment demands

Core Responsibilities

• Customer Success: Support clients in understanding how to use our eligibility and arbitration platforms to launch and measure outcomes.
• Drive Strategic Recommendation Delivery:
  Lead uncovering client needs around eligibility and decision criteria. You'll transform these insights into actionable product opportunities, enabling the delivery of intelligent, personalized recommendations across digital and physical channels.
• Product Ownership: Serve as a Product Owner for one or more components of the recommendation and arbitration platform, maintaining a clear and prioritized product backlog.
• Collaboration: Partner with other Product Owners to align on platform vision, roadmap, and cross-functional dependencies.
• Requirements Definition: Translate business needs and user feedback into clear, actionable user stories and acceptance criteria.
• Stakeholder Engagement: Act as the voice of the customer and business, ensuring alignment between technical teams and strategic goals.
• Agile Leadership: Participate in Agile ceremonies (e.g., sprint planning, reviews, retrospectives) and ensure timely delivery of high-quality features.
• Data-Driven Decision Making: Leverage analytics and experimentation to inform product decisions and measure success.
• Platform Thinking: Contribute to the evolution of a modular, extensible platform architecture that supports multiple use cases and business domains.
• Teams with product development to deliver high-quality products on time.
• Participates in the strategic planning for enhancements to product content, pricing, packaging, and features.
• Conducts feasibility assessments, capability gap analysis (i.e., what is wanted vs. what is attainable).
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more atjobs.comcast.com/life-at-comcast/benefits

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:

*This position is unable to provide work authorization sponsorship or immigration support now or in the future.*

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Data-Driven Decision Making; Product Ownership; Prioritization; Results-Oriented; Product Backlog Management; Analytics

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years