Solutions Engineer
London, United Kingdom
Overview
In this role, you'll get to expand territories and spearhead the sales of Comcast Business's innovative products and solutions into new markets. You'll also get to engage in the exciting challenge of acquiring and managing a diverse range of commercial customers, from mid-market and enterprise, to those with multiple locations, through both direct and partner channels.
Success Profile
What makes a successful Solutions Engineer at Comcast? Check out these top traits and explore role-specific skills in the job description below.
- Results-Driven
- Goal-Oriented
- Communicator
- Good Listener
- Self-Starter
- Adaptable
Responsibilities
Solutions Engineer
Job Summary
The Solution Engineer act as the key technical expert in the execution of FreeWheel's strategic implementation projects, for some of the largest Broadcasters and Advertising Platforms in Europe. As such, you must communicate with customers and partners frequently, finding clever solutions to complex problems, drawing upon your experience, product knowledge and creativity to ensure the success of FreeWheel’s most demanding client initiatives. You will also be tasked with developing and sharing best practices across FreeWheel and providing support to the Client Services organisation, standardising proven solutions, and acting as a trusted expert both internally and externally.Job Description
Basic requirements:
BA/BSleveldegreein ComputerScience, or equivalent practical experience
Web or mobile technology literate (HTML5,JavaScript…)
Databasestructuresknowledgeand/orsome experience withSQL
Experience presenting to diverse audienceat alllevelsof seniority
Preferred qualification:
Experience withvideo technologies and/or online advertising
Experience in scoping and requirement gatheringsolutions
Skillswith web/mobile technologies: JavaScript, HTML5, CSS, ActionScript 3, Objective C, XML, etc...
Experience intechnical troubleshooting
Pre-sales experience
Knowledge of scripting languageand/orexperience withAPI
Key responsibilities:
Designanddocument business and technical solutions for client project execution
Act as primary liaison betweentheClient Team andProductDevelopment teams, providing guidance and feedback on product usage,gaps,or new use cases
Participate in pre-sales efforts in which a prospect’s needs deep technical insightin toFreeWheel’stechnology
Address major escalations and client-wide difficulties,assistin complex implementations, and clarifyappropriate resolutionpaths for new or unclear use cases
Provide advice toMarketing, Product Marketing andCommercial teamon “story”,materials, and product features
Provide training to our internal teams, and occasionally to our clients
About FreeWheel
FreeWheel, A Comcast Company, empowers all segments of The New TV Ecosystem. We are structured to provide the full breadth of solutions the advertising industry needs to achieve their goals. We provide the technology, data enablement and convergent marketplacesrequiredto ensure buyers and sellers can transact across all screens, across all data types, and all sales channels,in order toensure theultimate goal– results for marketers. With offices in New York, San Francisco, Chicago, London, Paris, Beijing, and across the globe,FreeWheel, A Comcast Company, stands to advocate for the entire industry through theFreeWheelCouncil for Premium Video. For more information, please visit freewheel.com.
#freewheelinternationaljob
We believe that benefits should connect you to the support you need when it mattersmost, andshould help you care for those who matter most.That'swhy weprovidean array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically,financiallyand emotionally through the big milestones and in your everyday life.
Please visit thebenefits summaryon our careers site for more details.
Education
Bachelor's Degree
Certifications(if applicable)
Relative Work Experience
2-5 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years
Hear from our people
“I’ve never felt so connected a job before. Any time I’m mentioning that I’m looking to grow, I feel like ears in the room open.”
Lauren Senior Business Account Executive
Culture
At Comcast you can have work/life balance in an inclusive environment where you can be your authentic self.
Comcast provides many opportunities to build skills and grow in your career and a top-notch benefits, time off and perks package.
We are committed to delivering reliable, effortless experiences to our customers no matter how they choose to interact with us.
You will build personal relationships on a growing team that while making Xfinity a best-in-class, most-loved brand.
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