Engineer 4, Engineering Operations

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Global Operations supports the Observability and Monitoring of multiple NBCU/Sky services including Peacock and Now/Wow. Our mission is to empower our global teams through the innovation and automation of operational systems and services. With teams split across multiple countries and locations we are a truly Global organization providing core services and capabilities to our internal customers. Shift - 1:30 PM to 10:30 PM/Rotational

Job Description

Job Summary:

• You will work within a team of engineers to support and develop the platform for Global Operations, providing services across the various streaming platforms. This involves maintaining and updating the code that builds and supports these platforms, as well as assisting with the developer teams with the development of new features and capabilities. 
• Additionally, you will be expected to lead, support and assist more junior engineers and help them to develop their capabilities within the team. 
• The platform runs on both AWS and GCP, with multiple teams working in similar environments, but with variations between them. Providing standard methodologies across the platform to improve simplicity and reliability is a part of the role. 
• You should be competent and capable of working with the following technologies : 
  • Terraform, Ansible, CloudFormation, Jenkins, GitHub 
  • Load Balancing, Routing, Security Groups, VPC, Subnetting 
  • Ubuntu, Debian, CentOS, 
  • Docker, Kubernetes, Helm 
  • Prometheus, Grafana, Nagios 
  • ELK, Splunk, Datadog 
  • AWS, Azure, GCP administration 
  • Python 

Here are some of the technologies we use:

• Akamai, CloudFront, Cloudfare 
• AWS/GCP/Azure 
• Docker, Kubernetes, Helm 
• Python, NodeJS, Java 
• RDS and other cloud database solutions 

 Skills & Requirements

• Simple coding with terraform and ansible as our main tools. 
• An understanding of Linux operating systems. 
• Following agile methodologies 
• Infrastructure provisioning and management. 
• Assist with the development of custom software for automation, observability, or other requirements 
• Ensure operational documentation, wikis, and readmes are maintained 
• Troubleshooting and problem solving 
• Provide support for operations and delivery teams to remediate production issues as appropriate 
• Build cloud-agnostic solutions that can be quickly deployed against a wide variety of cloud computing providers 

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years