Cloud Native Application Platform (CNAP) Engineer

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

As an Engineer 3 on the DevX Platforms Cloud Native Application Platform (CNAP) team, you will join a team of platform engineers in the daily engineering, operations and feature delivery functions of the team’s Cloud Foundry and Kubernetes-based platforms. Responsibilities include building, automating and delivery of new features on modern, multi-cloud application platforms using technologies such as Cloud Foundry and Kubernetes. Our team enriches these platforms by layering on easy-to-consume services such as load balancing, persistent storage, metrics and telemetry, messaging, CI/CD, and data services. We remove infrastructure bottlenecks, such as submitting request tickets, by automating everything. You will partner within the teams on roadmap items and work with cross-functional teams such as Developers, Cloud, and Cybersecurity to ensure business outcomes are met.

Job Description

About the team

DevX Platforms is part of the GTO (Global Technology Organization) DevX department within TPX (Technology, Product, eXperience) in Comcast Cable. DevX stands for Developer Experience.  Cloud Native Application Platforms (CNAP) team, under the DevX Platforms pillar of DevX, create tools and processes to help our customers – the developers in TPX – work better, deliver their software faster, and stay cost-effective. We enable engineering teams to bring more value to market quickly by providing an integrated toolset.  DevX Platforms fulfills the missions of DevX by delivering frictionless, reliable, & secure platforms.

Core Responsibilities

• Actively participate on a DevOps Platform team to run and engineer Comcast’s Cloud Native Application Platforms (CNAP) built on open source Cloud Foundry and Kubernetes.
• Develop and enhance the platforms using open source technology through automation, employing open source software and interacting with APIs.
• Harvest and visualize metrics; monitor health, performance, and capacity of our platforms and services and perform appropriate capacity planning.
• Provide excellent customer service to existing customers and act as a product evangelist for prospective customers.
• Partner with all the CNAP internal teams to operate product roadmap items that bring new features, reliability, and stability to our platforms.
• Work with the Development and Applications teams in TPX to ensure their code is running effectively, efficiently, and securely on our platforms.
• Work with cross-functional teams such as the Cloud and Cybersecurity teams to ensure infrastructure as a service (IaaS) capacity is properly managed and the platform is operating in a secure fashion.
• Mentor junior members of the team.
• Participate in regular scrum/iteration planning and backlog grooming sessions.
• Regular, consistent, and punctual attendance. Must be able to work variable schedule as necessary.
• Other duties and responsibilities as assigned.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• 5–7 years of experience in software engineering or platform engineering roles.
• Hands-on experience with Kubernetes and/or Cloud Foundry in production environments.
• Proficiency in scripting or programming languages such as Python or Go.
• Experience with CI/CD pipelines and automation tools
• Hands-on experience with open source technologies such as Kubernetes and Docker in production environments.
• Experience with monitoring and observability tools (e.g., Prometheus)
• Strong understanding of cloud infrastructure (e.g., AWS, GCP, Azure)
• Ability to troubleshoot and optimize platform performance, capacity, and reliability.
• Excellent communication and collaboration skills

Preferred Qualifications

• Prior experience mentoring junior engineers or leading small technical initiatives.
• Exposure to open source contributions or active participation in platform engineering communities.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Cloud Foundry; Kubernetes; Microservices Architecture; Results-Oriented; Docker (Software); Application Platforms

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years