Quality Assurance Engineer, Global Partner Engagement

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for validating software solutions in various testing environments. Contributes to the development of test strategies and the design of quality assurance practices. Collaborates with other Engineers to identify, reproduce and document defects, bugs, or problems. Maintains technical quality assurance and control systems and activities. Utilizes clearly defined standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of company products. Assists product support areas in gathering and analyzing data. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.

Job Description

*This position is unable to provide work authorization sponsorship or immigration support now or in the future.*

Comcast’s Technology, Product & Experience (TPX) organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience.

About the Team:

This role is part of a technically focused group within the Global Partner Engagement organization. Our team collaborates with cross-functional internal stakeholders and third-party partners to onboard and maintain OTT apps, streaming devices, and platform capabilities. Distributed across multiple time zones, we operate with shared principles and a unified mission: delivering the best possible OTT app experience to our customers. 

Key Responsibilities:

• Write and execute tests to onboard and troubleshoot OTT applications.  
• Establish, document, and uphold test quality standards.  
• Contribute to the development and maintenance of test automation.  
• Implement configuration changes for OTT apps across development, staging, and production environments.  
• Support testing of internally developed tools and utilities.  
• Facilitate and coordinate work delivered by offshore team members.  
• Audit the app catalog to ensure quality of targeted features and platform integrations.  
• Support certification efforts for new device models.  
• Perform other duties and responsibilities as assigned. 

Skills & Experience We’re Looking For:

• Experience with Octane (ALM) or similar test management platforms.  
• Comfort using generative AI tools (e.g., Microsoft Copilot, ChatGPT) to improve productivity.  
• Ability to thrive in a multicultural, multi time zone, cross-functional environment.  
• Hands-on experience testing on set-top boxes and smart TVs.  
• Experience managing production configurations and navigating change request processes. 

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at jobs.comcast.com/benefits

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Job Profile: Engineer 3, Quality Assurance

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

AI Platforms; Octane; Product Configuration

Salary:

Primary Location Pay Range: This job can be performed in California with a good faith estimated pay range upon hire of $101,283.38 - $135,044.50 USD.

Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years