VP, Supply Chain Operations

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Vice President of Supply Chain Operations will lead and manage all supply chain and logistics functions across Comcast’s $60B domestic Connectivity & Platforms business. This highly visible role is instrumental in advancing Comcast’s vision to transform supply chain into a strategic differentiator and a core organizational capability. The VP will work closely with senior executives, regional leaders, and external partners to drive operational efficiency, enable business growth, and enhance the customer experience. As a strategic leader and change agent, the ideal candidate will bring deep cross-functional expertise, strong supplier and customer relationships, and a global mindset. This individual will be accountable for all field supply chain activities supporting both residential and commercial segments, including customer premise equipment (CPE), mobile handsets, consumer electronics, engineering hardware, and outside plant materials. The VP will guide and influence operational leadership to adopt best practices, build consistency, and scale supply chain capabilities enterprise-wide. Additionally, they will lead Sales & Operations Planning (S&OP) processes in partnership with regional teams to ensure the supply chain aligns with future business demands.

Job Description

CORE RESPONSIBILITIES

• Build a high-performing, efficient, and disciplined field supply chain operation rooted in a culture of continuous improvement and execution excellence.
• Define and manage shared performance metrics with key stakeholders to track cost, service, and quality.
• Develop deep understanding of the supply chain P&L and key cost drivers, including cost per unit (CPU).
• Establish and operationalize Sales & Operations Planning (S&OP) infrastructure across divisions, planning, procurement, and field supply chain teams.
• Support Comcast’s growing retail footprint by optimizing store replenishment, logistics, and backroom operations in partnership with Retail Operations.
• Develop strong relationships and influence cross-functional stakeholders across Divisions, Product Development, Procurement, Engineering, and Technical Operations.
• Provide hands-on leadership to a geographically dispersed workforce across all supply chain functions, including network design, inventory and product planning, logistics, warehousing, and repair.
• Lead and motivate a large front-line workforce, fostering engagement and development.
• Shape supply chain strategy and policy to support long-term growth, turning operations into a competitive advantage while improving cost and efficiency.
• Champion Comcast’s customer experience goals through initiatives such as same-day delivery, packaging improvements, and retail delivery standardization.
• Drive major supply chain transformation efforts and system-wide strategic initiatives.
• Promote operational excellence through best practices and continuous improvement, with a focus on service levels, cost reduction, and inventory optimization.
• Implement advanced tools, systems, and processes to elevate supply chain performance and customer experience.
• Oversee integration of systems and alignment of inventory, demand, and replenishment planning with the right stakeholders.
• Collaborate with peers in Strategy, Hub Operations, Financial Operations, and Business Continuity to execute near- and long-term priorities.
• Ensure full compliance with company policies, regulations, and industry standards.

REQUIRED EXPERIENCE

• 15+ years of experience in supply chain operations, supply chain planning and logistics operations, in progressively senior positions.
• Deep knowledge in all aspects of supply chain with functional depth in supply chain operations, planning, forward and reverse logistics, retail operations, transportation and multi- location distribution warehousing in a complex environment, including both centralized and decentralized operations.
• Deep subject matter expertise in retail fulfillment to 600+ stores and emerging fulfillment areas such as same day delivery, Buy Online Pick Up In Store, etc. to provide customers with “buy anywhere, fulfill anywhere” experiences.
• Proven track record of creating and driving best in class processes and KPIs in distribution and fulfilment in a multi-channel business
• Experience managing reverse logistics through a 3PL provider
• Knowledge of innovative processes and technology in support of the supply chain and retail operations, including automation of core supply chain processes to eliminate manual processes, drive efficiencies, and deliver reliable KPI performance.
• Development and deployment of multichannel supply chain strategy designed to reduce cycle times and improve cost per unit (CPU)
• Experience working in and collaborating effectively in a matrix organization with cross functional and operations stakeholders, ideally in a high-volume telecom environment.
• Experience leading a strategic vision across large teams spread across multiple business units and regions.
• Experience driving and improving end-to-end customer experience.
• Experience leading integration of supply chain organizations of acquired companies.
• Successfully driven significant change management through the supply chain.

LEADERSHIP SKILLS

• Operations Excellence in Logistics and Distribution: Deep logistics and distribution expertise with a track record of improving service, cutting costs, and building strong vendor partnerships. Skilled in contract negotiation/management and infrastructure development.
• Strategic Acumen: Able to translate business vision into clear priorities. Challenges the status quo and brings a forward-thinking, innovative approach.
• Results Orientation: Proven ability to deliver measurable performance improvements. Strong problem-solving mindset with a focus on productivity, efficiency, and accountability.
• Collaboration & Influencing: Strong communicator and trusted advisor to senior leaders. Able to build consensus, guide trade-off decisions, and drive alignment across internal and external stakeholders.
• Team Leadership: Hands-on, roll-up-the-sleeves supply chain executive, with a track record of structuring effective teams and then leading and mentoring them to achieve improved levels of performance. S/he must be able to establish credibility quickly, both within his/her own team and with the broader employee group.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Collaboration; Influential Leadership; Strategic Thinking; Results-Oriented

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

15 Years +