Technical Project Manager 3

As a Technical Project Manager within our CONNECT Change Team, you’d own the delivery of changes that continually improve every component that makes up our industry leading network. You’d own the process followed by our product managers, engineers, decision makers, and other teammates to make those changes a reality. And you’d own the communication of that process and the changes that follow it to platform owners and other stakeholders. This role requires a proactive and collaborative leader who can see the big picture and take ownership of delivering incremental results to achieve it.

What You’ll Do:

• Plan daily DevOps change control meetings, track decisions made and follow up on actions

• Plan conflict-free change schedules in accordance with stakeholder needs and tool abilities

• Monitor daily change progress, follow up on issues that could increase risk for future changes

• Communicate upcoming changes to stakeholders within and outside of our org

• Develop and maintain ServiceNow dashboards to monitor change activity

• Drive continual improvement by analyzing change success data for opportunities to reduce risk

• Maintain, continually evolve, and communicate the change process for your area of focus

• Effectively collaborate with cross-functional teams to resolve issues in a timely manner

• Build and maintain strong partnerships across the organization

• Complete work accurately and meet all deadlines

• Other duties and responsibilities as assigned

Preferred Skills

• Ability to make decisions, willingness to take risks

• Excellent organizational skills and attention to detail

• Good problem solving ability and interpersonal communication skills, written and verbal

• Highly accountable - an ideal candidate likes to own tasks and see them through to completion

• Flexibility to adapt and respond to changing priorities and requirements

Skills

• Change Management, Project Management, Risk Management, Decision Making, Collaboration, Customer Experience (CX), Employee Experience, Technical Knowledge

Minimum Qualifications and Eligibility Requirements

• BS/ MS degree or equivalent practical experience

• 5+ years of relative work experience, ideally change, product, or project management in a technical field working with software releases

• Comcast is proud to be an equal opportunity workplace.  We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

• Authorized to work in the United States with no current or future sponsorship needs

• Available to report in-person to the work location on the job posting

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.