Technical Practice Manager

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

We are seeking a motivated and experienced Business-to-Business (B2B) Technical Product Manager to join our dynamic team. This individual will be responsible for managing the product lifecycle of our B2B offerings, working closely with both internal development teams and external clients to ensure the development and delivery of high-quality products that meet customer needs. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to bridge the gap between business requirements and technology solutions. This role requires a strategic thinker who can drive innovation, ensure the highest standards of technical excellence, and foster a collaborative and high-performing team environment.

Job Description

Core Responsibilities:

• End-to-end management of business-to-business product delivery.
• Translation of business-to-business strategy into technical definitions for development.
• owned and managed devices (e.g., apps on iPhone/Android devices).
• Understand the ecosystem for app deployments, ensuring apps become readily available.
• Prioritization and backlog management for development teams responsible for product deliverables.
• Internalize and represent the voice of the customer throughout the product lifecycle.
• Coordinate across functional areas to secure buy-in and deliver on the defined end-to-end customer experience.
• Lead concept development, defining an end-to-end customer experience and expected full life cycle costs.
• Contribute to the product vision across the team and the organization.
• Conduct feasibility assessments and capability gap analysis (i.e., what is wanted vs. what is attainable).
• Manage change requests and validate downstream deliverables and final offerings (business acceptance testing).
• Ensure the builds and requirements are needed to build apps for customer-
• Role will be customer-facing, supporting syndication customers.

Qualifications:

• 5-7 years of product management experience, preferably in a B2B environment.
• Proven experience in app development and deployment processes.
• Strong technical expertise in streaming video architecture and IP video.
• Experience with third-party app developer account management.
• Excellent B2B business relationship management skills.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Apps Development; Product Management; Business-to-Business (B2B) Relationships; Deployment Process; IP Video

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

15 Years +