Sr. Systems Integration Engineer

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for technical planning and requirements creation for the integration and deployment of complex enterprise systems. Responsible for the creation and documentation of system configurations and guidelines. Create, organize, and distribute documentation as required to support an end-to-end integrated solution architecture. Responsible for the planning, coordination, development, and supervision of all requirements related to the integration of internal and external applications. Support integration systems defining the use of APIs, message formats, data mappings, and orchestrating the flow of information between systems. Support lab and field trial deployments to ensure the end-to-end integrated solution validation. The Systems Integration Engineer will join the software services and platform syndication team in support of designing integrated solutions and platforms while providing detailed documentation, guidelines, and implementing best practices.

Job Description

Core Responsibilities

• Collaborates with internal stakeholders to identify technical requirements. Conducts analysis to determine integration needs.
• Designs requirements to facilitate integration and data exchange between existing systems and newly developed adaptation systems.
• Designs requirements to facilitate integration and data exchange between developed adaptation systems and customer specific systems.
• Develops and documents guidelines for customer systems to successfully integrate with newly developed adaptation systems.
• Responsible for creation and tracking of complex configurations for end-to-end solution integration.
• Responsible for creation of requirements and development of traceability for integrated solution documentation.
• Responsible for transfer of integrated solution requirements to developers of adaptation systems.
• Keeps current with technological developments within the industry. Monitors and evaluates competitive applications and products.
• Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques.
• Provide expert advice to project teams on use of integration technology, data architecture, modeling, and system architecture including integration best practices.
• Assists in tracking and evaluating performance metrics. Ensures team delivers requirements and documentation on time, to specification and within budget.
• Assist with incident response, troubleshooting, root cause analysis, and problem resolution of integrated systems.
• Communicate project status to various levels of management.
• Oversee the technology and standards for version control of solution requirements and documentation.
• Displays expertise in knowledge of engineering methodologies, concepts and skills and their application in integrated systems.
• Displays expertise in process design and redesign skills. Presents and defends architectural, design and technical requirements to internal audiences.
• Displays expertise in process design and redesign skills. Presents and defends architectural, design and technical requirements to customers.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Preferred Qualifications:

• Bachelor's degree in Computer Science, Computer Engineering, or a related technical field, or equivalent practical experience.
• 3+ years of experience in cable/telecommunications industry.

Skills & Experience We’re Looking For:

• Understanding of key networking protocols and technologies – DOCSIS, HTTP/S, TCP, UDP
• Familiarity with distributed systems, asynchronous messaging, and network protocols.
• Familiarity with data serialization formats like XML, JSON.
• Familiarity with advanced software technologies and environments.
• Strong problem-solving skills and the ability to communicate complex ideas effectively with a strong bias for architecting at scale.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years