Sr. Manager, Program & Quality Assurance

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Seeking a Quality Assurance Manager with 10+ years of experience in Mobile Wireless and WiFi networks.

Job Description

Experience

• At least 7 years of program management experience
• Basic knowledge of how cellular and WiFi networks function
• Knowledge of various OSS and BSS systems needed for wireless networks
• Experience with platforms used to create dashboards, such as Tableau, Grafana, etc.
• Ability to manage multiple sub-projects and teams
• Experience with setting up and tracking projects for success, monitoring deadlines, and evaluating project performance
• Experience in technical and cross functional project management
• Experience with creating budgets
• Excellent writing skills, in order to create descriptive and project tracking content
• Experience with typical program management tools
• Experience with Agile methodology, and ability to determine where applicable
• Bachelor’s degree

Responsibility

• Program manage various projects related to wireless networks
• Manage resources, monitor progress, mitigate risks, and communicate effectively with stakeholders throughout the project lifecycle
• Connect with cross functional teams as necessary
• Provide updates to key stakeholders
• Contribute to presentations as needed
• Help define and manage content of various performance, status, and informational dashboards
• Manage and define use of specific data sources to capture end-to-end user experience on Cellular and WiFi networks, including those from Care, NetScout, etc.
• Conduct quality control of various types of work
• Contribute to creating content for Confluence and making status updates
• Create presentations for targeted audiences, technical and executive

Additional Skills

• Excellent communication skills
• Ability to interact with numerous teams
• Ability to identify opportunities for process improvement or for improving efficiency

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Multitasking; Program Management; Budget Management; People Leadership; Dashboard Creation; Wi Fi Networking

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Master's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years