Sr. Director, HR Communications

Core Responsibilities

• Partners with the AVP, HR Communications to shape and operationalize the overall HR communications strategy, ensuring alignment across initiatives, channels, and audiences.

• Serves as a strategic advisor to senior HR leadership, shaping narratives and communications approaches for enterprise HR priorities and transformation efforts– including high-priority initiatives like talent management, performance management andbenefitsopen enrollment.

• Ownstheend-to-end process of creatingandimplementingintegrated communications strategies that support HR and business priorities, including positioning,identifyingkeymessages, channel strategy,KPIsandkey metrics, and executing flawlessly. 

• Utilizingchange-management practices to drive awareness, understanding and action, including stakeholder identification, understanding impact by audience, andutilizingchange best-practices.

• Partners with senior HR leaders (Talent and Learningand Total Rewards) to shape and support team meetings, town halls, and other leadership engagements—advising onmessaging, structure, and delivery to drive clarity, alignment, and impact.

• Leads and mentorsa high-performing team, strengthening capabilities in strategic communications, executive messaging, andchangecommunications while setting clear standards for quality and impact.

• Defines success metrics tied to business and employee outcomes; uses insights to refine strategies, advise stakeholders, and continuously improve effectiveness.

• Partners across enterprise communicationsteams toensure alignment, consistency, and amplification of HR messaging.Buildsrelationships tofacilitatestrong feedback loops among these partners. 

• Identifiesand applies AI-driven tools and innovative approaches to scale content development, personalize employee experiences, and enhance communications impact.

• Anticipates risks and opportunities, proactively bringing solutions and innovative approaches to improve communications effectiveness.

• Manages external partners and vendors to support delivery, scale, and innovation.

Qualifications

• 10+ years of experience in internal communications or a related field

• Ability to work within a fast paced, deadline-driven environment

• Ability to exercise decision making and work independently

• Ability to manage multiple tasks

• Excellent verbal and written communication skills

• Strong professional demeanor and comfort interacting with senior executives across the organization and external contacts

• Ability to manage team members, vendors, and align people and projects to key business priorities

• Understanding and interest in AI technology and the applications to communications. 

• Strongproficiencyin Microsoft Office applications (Word, Excel, PowerPoint)required

• Strongproficiencywith business management software (SharePoint, Smartsheet, etc.)

• Bachelor’s degree or equivalent experience in communications, journalism, marketing, ora relatedfield.

• Exceptional writing, editing, and storytelling skills across formats and audiences.

• Strong business acumen and understanding of HR functions and employee engagement.

• Experience in the development, launch, and support of digital tools. 

• Based in Philadelphia.