Senior Engineer (Eng4), DNS Engineering & Operations

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The Technology and Product organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience. The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers. This Senior Engineer is responsible for driving the network-wide design and technical approach for network evolution and new products and services, including DNS, DHCP, NTP, etc. Serves as a technical lead for new product integration across Comcast's converged IP Network.

Job Description

In this role, you will track, influence, and create strategic standards according to industry standards across Transport and IP Layer (IETF, DNS-OARC, User Forums, MEF, OIF, etc.). Accountable for the adoption and integration strategy of emerging standards into the infrastructure in order to drive emerging technologies that reduce costs, increase flexibility and drive better scale across Comcast Infrastructure. You will also be responsible for the thorough architecture, design, beta, and launch of new services, including DNS, DHCP, NTP, etc., in support of integrated voice, video and data products across a very large Converged Network.  Responsible for the evolution of the network to enhance capabilities and operational effectiveness of infrastructure.

Our team is spread throughout several offices: Philadelphia, West Chester PA, Mt Laurel NJ, and Reston VA, and candidates in those locations will be considered equally. This role is not approved for Virtual or Remote employment.

Core Responsibilities:

• Participates in on-call rotation for operational support
• Applies tactical and strategic approaches to design and new product introduction; balances constraints and opportunities to drive engineering consensus for new product introduction and methodology.
• Interfaces across the ecosystem to ensure thorough vetting of solution.
• Leads matrixed teams and serves as network technical liaison with adjacent product and engineering teams to ensure smooth introduction of new products.
• Produces, reviews and coaches junior engineers' job roles in detailed design work, SMOP creation and operations execution of complex change across converged environment.
• Work in a heavily matrixed environment and act as integrated team member or leader with virtual teams to shorten R&D and Design cycle for new products and network evolution.
• Creates and documents high-level, detailed network designs.
• Communicates applicable design guidelines and provides guidance to ensure compliance.
• Strong initiative to build relationships both internally and externally with minimal supervision/direction from management.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Other duties and responsibilities as assigned.

Qualifications:

• Expertise in Network DNS space
• Strong in Python development and scripting; will engage in hands-on development
• Strong security background with a solid understanding of its workings
• A blend of architecture and traditional engineering. 
• Capable of designing new systems and replacements. 
• Experience with various load balancers, specifically A10 or F5
• Virtualization experience is a plus
• Team player with a collaborative mindset
• Familiarity with large-scale, high-availability, and resilient systems
• Experience in enterprise-scale environments

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

DNS Server; DNS Administration; DNS Configuration; DNS Management; DNS Troubleshooting

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years