Quality Assurance Engineer

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The Eng3 DOCSIS QA Engineer is expected to possess deep expertise in DOCSIS and PON technologies and be highly skilled in modern quality assurance and testing methodologies. Primary responsibilities encompass planning and execution of E2E test to ensure the quality of vCMTS application features. In addition to the core responsibilities, candidate will work with team to resolve any lab and system setup issues, work with automation team to ensure nightly automation regression run failures are addressed, automation backlog is up to date with new vCMTS release features, perform detail analysis of the product issue and provide necessary information for quick turnaround, provide proper status of the work/issue to the team and management.

Job Description

This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

Responsibilities:

• Contributes to the development of Quality Assurance test philosophies and methodologies.
• Identifies viable test strategies to support testing product functionality.
• Works with product, architecture, engineering and operations teams in the definition of test plan, test cases, and test report within specified timelines.
• Reviews and verifies requirements and design specifications for validity in overall product design, with an emphasis towards product testability and verification.
• Ensures proper execution of regression test procedures and automated test suites and scripts. Participates in design, code and functional product reviews.
• Develop testing strategy focused on continuous integration and automated regression testing reducing end-to-end delivery times to production
• Works with other Quality Assurance Engineers or developers to identify, reproduce and document bugs or defects.
• Assists in providing guidance and mentorship for junior level engineers. 
• Apply quality assurance testing models to inspect and analyze new and deployed features, evaluating results for adherence to specifications, technical requirements, and established business processes
• Produce documentation/metrics with goal of reducing test intervals and improving quality
• Maintain test infrastructure/environment
• Design and build testing automation frameworks leveraging custom code and open- source tools for Regression tests, smoke tests and load tests.
  

Qualifications:

• Degree in Computer Science, Engineering, or a related field, or equivalent experience.
• 5-7 years of experience in telecommunication industry
• QA and certification knowledge and expertise
• Experience with DOCSIS and/or PON technologies, understanding their operational and technical nuances.
• Telecommunications and/or networking experience SDN/NFV knowledge
• Experience with AWS / Cloud based deployment practices is a plus.
• DevOps and CI/CD experience - Kube, GitHub, Docker, Ansible, Jenkins
• Scripting knowledge – bash/Python/Java script
• Experience using Linux/Unix systems – should be able to perform basic debugging in Linux/Unix environments
• Knowledge on data analytics tools such as Splunk, Grafana and Prometheus
• Experience with performance testing tools like IXIA and ByteBlower
• Familiarity with microservice architecture and containerized deployment.
• Familiarity with data serialization formats like XML, JSON and protocol buffers
• Knowledge of operational support tool technologies: ELK, Splunk, Prometheus, InfluxDB, Grafana
• Knowledge of network fundamentals, protocols, simulation tools and virtualization technologies.
• Adaptable, proactive and willing to take ownership.
• Comfortable working in a fast-paced agile environment. Requirements change quickly and our team needs to constantly adapt to moving targets.
• Excellent communication skills and the ability to articulate technical challenges and solutions to a diverse audience

Our Team Values:

• Mutual respect and diversity of thought.
• Curiosity, experimentation, and the pursuit of continuous improvement.
• Team unity and minimal ego.
• Leadership and the willingness to technically guide scrum teams.
• Strong commitment to delivering projects on time.
• Dedication to training and mentoring young engineers.
• Simplicity in our architecture and coding, with a focus on details.
• Finding joy in our work and maintaining a balance with personal life.
• Ownership at both personal and team levels, building on mutual trust.
• Thoughtful refactoring and challenging the status quo.
  

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Testing Strategies; Quality Standards; Scripting; Testing Techniques

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years