Project Manager 3, Retail Store Growth & Development

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Job Summary

The Project Manager of Retail Store Growth & Development plays a critical role in supporting the expansion, optimization, and performance tracking of the Xfinity retail store portfolio. This role combines retail project management, portfolio analytics, and store development coordination to support the successful execution of store openings and strategic growth initiatives. The position partners closely with internal and external Project Managers, cross-functional subject matter experts, HQ and regional leadership, and Branded Partner stakeholders to drive disciplined execution, streamline processes, and provide visibility into portfolio performance. The role also leads Store Development reporting tools and supports serviceability workflows for both Branded Partner and Company-owned stores.

Job Description

Core Responsibilities

Retail Project Management & Store Development

• Manage end-to-end coordination of retail growth initiatives including new store openings, remodels, relocations, transfers, and closures
• Maintain and oversee the national Plan of Record (POR), ensuring all projects remain aligned to approved timelines, budgets, and quarterly delivery commitments
• Partner with Real Estate, Construction, Store Design, and Operations teams to monitor project timelines, risks, and milestone delivery
• Lead program tracking, milestone management, and risk mitigation to ensure consistent execution across regions and partners
• Facilitate cross-functional communication to ensure alignment on scope, schedule, budget, and readiness for store launch
• Track and report on store pipeline status, capital deployment, and project performance metrics
• Assist in identifying opportunities to improve speed-to-market, reduce costs, and enhance execution consistency
• Partner with Retail Sales leadership and Branded Partner operators to ensure smooth transition to store operations and provide post-opening support

Portfolio Analytics & Reporting

• Develop and manage Smartsheet-based dashboards, trackers, and reporting tools that provide visibility into project pipeline health and program performance
• Analyze store performance, pipeline progress, and portfolio trends to support strategic decision-making
• Translate data into actionable insights to support leadership decision-making and long-range retail planning
• Support forecasting, long-range planning inputs, and performance tracking against growth commitments
• Maintain POR master templates, reporting standards, and workflow automation to improve consistency and transparency
• Ensure data integrity and governance across retail development reporting tools

Program Operations & Continuous Improvement

• Identify opportunities to improve speed-to-market, reduce project costs, and enhance execution processes
• Support development of program playbooks, standard operating procedures, and training materials
• Contribute to strategic initiatives, executive presentations, and retail evolution programs
• Provide support on special projects, research efforts, and process improvement initiatives across the Store Development organization

Tools, Process & Program Management

• Build and maintain project plans, trackers, and workflow tools using Smartsheet, Excel, and related platforms
• Standardize reporting templates and improve visibility into project health and portfolio performance
• Support implementation and continuous improvement of retail development processes and systems
• Coordinate with external vendors, brokers, and partners to ensure timely data flow andmilestone updates
• Manage serviceability workflows for Branded Partner and Company-owned stores, partnering with Technical Operations and regional teams to ensure timely plant buildouts
• Work with Business Services and engineering stakeholders to analyze serviceability requirements and support project feasibility

Qualifications

Required

• Bachelor’s degree in Business, Real Estate, Construction Management, Analytics, or related field
• 5+ years of experience in project management, store development, construction coordination, or portfolio management
• Strong proficiency in Smartsheet and Microsoft Excel (including dashboards, formulas, and reporting automation)
• Experience supporting multi-site retail programs or growth initiatives
• Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment
• Strong analytical mindset with ability to interpret data and communicate insights clearly
• Excellent organizational, communication, and stakeholder management skills
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Preferred

• Experience in telecommunications, big-box, specialty retail, or franchise / partner retail environments
• Understanding of retail construction processes, store design concepts, and capital planning
• Experience with portfolio management systems (e.g., Lucernex, CoStar, or similar)
• Exposure to financial modeling, performance forecasting, or location analytics
• PMP or similar project management certification

Success Profile

The ideal candidate is a structured project leader and data-driven thinker who thrives in environments requiring coordination, visibility, and execution discipline. They bring a strong sense of ownership, can balance detail with strategic perspective, and are motivated by delivering measurable growth outcomes for the retail channel.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Leadership; Customer Experience (CX); Quality Assurance (QA)

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years