Project Manager 3, Organizational Effectiveness

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Project Manager 3, Organizational Effectiveness supports the end-to-end execution of organizational design, operational readiness, employee engagement, and cross functional transformation initiatives across Growth, EBI, & Regional Ops organizations. In addition to project delivery, this role provides overflow HR generalist support during peak periods, organizational transitions, or when regional HR teams need additional capacity. This includes coordinating people related transactions and processes, supporting change execution, and helping maintain organizational continuity across teams.

Job Description

Core Responsibilities:

Project & Program Delivery

• Manage day‑to‑day execution of organizational effectiveness projects, including timelines, deliverables, and stakeholder communication.
• Support initiatives such as system implementations (e.g., Kronos/UKG), org redesigns, policy changes, and operational readiness exercises.
• Build project materials including workplans, dashboards, presentations, and leadership updates.
• Maintain clear, accurate, and accessible project documentation.

Organizational Design & Governance Support

• Update and maintain organizational accountability artifacts and “source‑of‑truth” repository.
• Assist with capability mapping, staffing assessments, role design, and job profile alignment.
• Ensure data integrity of structures, rosters, and job documentation by partnering with HR, Operations, Product, and Regional leaders.

Cross‑Functional Coordination

• Coordinate working sessions, draft agendas, capture notes, and track next steps for cross‑functional teams.
• Support communication flow across C&P, Growth, EBI and Regional operations, HR, and Product teams.
• Build strong working relationships with key partners to ensure alignment and momentum.

Operational Readiness & Change Support

• Assist with change‑related deliverables including stakeholder analysis, impact assessments, communication plans, and training logistics.
• Support readiness activities such as tabletop exercises, scenario prep, and launch coordination.

Overflow HR Generalist Support

• Provide temporary or surge capacity support to HR teams during organizational transitions, peak cycles, or staffing gaps.
• Support employee‑facing processes such as status change tracking, organization structure and compensation changes.
• Assist HR partners with issue triage, tracking, and escalation routing to ensure timely resolution.
• Help maintain consistency of people‑related processes by monitoring timelines, updating trackers, and preparing communications.
• Partner with HRBPs to support organizational changes, including roster updates, change logistics, and manager communications.
• Maintain confidentiality and proper handling of sensitive employee information while supporting HR processes.

Other:

• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Qualifications:

Required

• Bachelor’s degree in HR, OD, Business, Communications, or related field.
• 4–6+ years of experience in project management, HR support, transformation, or operational roles.
• Strong organizational skills with the ability to manage multiple workstreams simultaneously.
• Excellent written communication and ability to prepare executive‑ready materials.
• Experience coordinating cross‑functional stakeholders in a matrixed environment.
• Familiarity with Workday or other HRIS tools.

Preferred

• Experience supporting HR generalist or operational HR processes.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Leadership; Manage Resources; Project Management

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years