Program Manager, Business Process Management

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Responsible for End-to-End software lifecycle in support of critical projects aligned to CB Finance. Leverages data and partnerships with business + technology to forecast development, ensure scope matures through key phase gaps, and reconciles actual development to understand budgetary spend. Collaborates on strategic plans to ensure alignment with business objectives for CB Finance. Contributes to functional strategy development and process documentation. Typically determines own work priorities paired with consistent contractor/cross-functional stakeholder interactions.

Job Description

Core Responsibilities

• Lead staff-level resource for CB Finance’s ‘Blueprint’ team activities. This includes, but is not limited to: budgetary & developer capacity analysis; Business’ scope handover to Technology development/testing; Plan vs spend reporting for Finance Blueprint’s portfolio; and process/program documentation authoring.
• Adheres to quality control parameters to ensure critical scope is prioritized and able to achieve business milestones & commitments.
• Prepares deliverable content for Leadership & key plan-of-record deadlines/ceremonies.
• Defines a plan of action to ensure business continuity during times of delay downstream in the lifecycle; including risk escalation as appropriate.
• Consistent exercise of independent judgment & discretion in matters of significance.
• Regular, consistent and punctual attendance. Ability to work [occasional] nights, variable schedules, and overtime as necessary.
• Ad hoc and responsibilities as organization evolves.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand and abide by CB’s Operating Principles.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors, and our communities.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Work out of the Philadelphia HQ office 4x per week.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Skills

• Business, Business Process Improvements, Software Development Life Cycle (SDLC), Communication, Long Term Planning, Process Change Management, Strategic Objectives, Financial Controllership

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Program Management; Strategic Objectives; Business Initiatives; Budgeting

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years