Program Manager 6-Xumo

Xumo, a joint venture between Comcast and Charter Communications, was formed to develop and offer a next-generation streaming platform for the entire entertainment industry. The company consists of three primary lines of business: Xumo devices, Xumo Play, and Xumo Enterprise. Powered by Comcast’s global entertainment platform, Xumo devices feature a world-class user interface with universal voice search capabilities, making it easy for consumers to find and enjoy their favorite streaming content. Xumo Play is a free ad-supported streaming TV (FAST) service offering hundreds of linear channels and on-demand options. Xumo Enterprise provides tools and services for content creators, distributors, and advertisers to make FAST content more accessible.

Job Summary

This role serves as a strategic leader and execution driver, ensuring that partner-requested features are successfully delivered through cross-functional collaboration, rigorous planning, and proactive risk management supporting Xumo. This role bridges external partner needs with internal product and engineering execution, including roadmap development. This role requires a technical understand, the ability to recognize opportunities & problem solve while working closely with stakeholders and other business leaders.

Job Description

Key Responsibilities:

1. Partner Engagement & Feature Discovery

- Deep dive with partners to understand the business context, goals, and technical nuances of feature requests.

- Translate partner needs into clear, actionable inputs for internal teams.

- Build trust and maintain strong relationships with external stakeholders.

2. Product & Engineering Collaboration

- Support product leads in refining and submitting business requirements.

- Ensure alignment between partner expectations and product strategy.

- Facilitate technical feasibility assessments with engineering teams.

3. Program Planning & Execution

- Develop comprehensive end-to-end program plans, including timelines, milestones, dependencies, and resource needs.

- Define and manage program scope, ensuring clarity and alignment across teams.

- Drive execution across multiple workstreams, ensuring timely delivery.

4. Progress Tracking & Risk Management

- Monitor program progress using dashboards, status reports, and regular check-ins.

- Identify risks and blockers early; escalate and drive resolution.

- Ensure transparency and accountability across all levels of the organization.

5. Outcome Measurement & Reporting

- Track feature delivery outcomes against partner expectations and business KPIs.

- Provide executive-level reporting and insights on program health and impact.

- Conduct retrospectives to drive continuous improvement.

Scope of Influence

- Cross-functional leadership across Product, Engineering, Design, QA, and Partner Success teams.

- Strategic alignment with senior leadership on roadmap priorities and partner commitments.

- Operational excellence in program delivery, risk mitigation, and stakeholder communication.

Skills & Experience Required

- Strong technical acumen to understand engineering constraints and architecture.

- Exceptional communication and stakeholder management skills.

- Proven experience in program management methodologies

- Ability to manage ambiguity and drive clarity in complex environments.

Additional Info:

Position is office based in Philadelphia, PA- 4 days a week in office/1 day remote

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Support a culture of inclusion in how you work and lead.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Program Management; Risk Mitigation; Continuous Improvement; Cross-Functional Teamwork

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

15 Years +