Product Owner

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Comcast Business Mobile is a key product in the overall Comcast Business solution for small business customers. Our product management team helps in developing and launching solutions that meet and exceed customer needs. They collaborate with cross-functional teams to steer products from inception to market, ensuring they align with our business goals and customer expectations. The Product Owner will be responsible for formulating and defining systems and objectives through research and analysis of functional/business needs of applicable provisioning and support systems. Participates in software/hardware releases, rigorous testing, installation tasks and supports implementation planning and other operational preparations. Devises or modifies procedures to solve complex systems problems. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

Core Responsibilities

• Embrace & embody an Agile mindset
• Developing scalable processes to support and benefit the Company’s architecture vision using tools that facilitate agile development such as Collaborate, Confluence, Miro Board, Jira, Rally, Salesforce, AgileCraft etc.
• Works with Software Developers and collaborates on cross-functional teams in design and development. Assesses and revises test sequence and scope based upon test results and/or changes in product design. Coordinates component, system and documentation testing with the appropriate technical groups and leadership teams.
• Partner closely with product, sales, operations, technology, and architecture teams to bring the product vision to life, delivering features in a lean, iterative, and nimble way
• Build, prioritize and maintain backlog of user stories to achieve business goals and outcomes
• Prepares detailed functional and technical specifications for business requirements and solutions
• Interacts with end users to gather requirements and scope of effort. Performs analysis of user needs, documentation of requirements and translation into proper system requirement specifications.
• Identifies and assesses probable interactions of related systems and predicts impact of a change in an assigned system.
• Ensures data quality and integrity across data-specific application implementations.
• Supports the testing team and business users in validating that the systems meet the requirements. Participates in unit, integration and test procedures. Compares test results against requirements to validate that coding is accurate.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Collaborate with Product Managers and other Product Owners to define and coordinate feature development across other teams
• Be on-site in Philadelphia or Denver office 4-days per week
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Time shift flexibility to coordinate with offshore team as needed
• Excellent written and verbal communication skills
• Excellent interpersonal skills
• Creative, decisive, and able to work in a collaborative work environment
• Passion for leveraging critical thinking skills to improve end to end processes
• Possess a high level of intellectual curiosity and comfort with ambiguity
• Strong technical aptitude and experience leading teams in delivering superior solutions
• Ability to manage multiple tasks at different stages and to switch between tactical and strategic considerations several times per day
• Win as a team - make big things happen by working together and being open to new ideas.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Qualifications & Experience

• Experience writing and refining user stories for software teams
• Experience with Agile tools such as Rally, Jira, Version One, etc.
• Certified SAFe Product Owner/Product Manager (POPM) is a plus
• OSS/BSS experience is a plus
• Experience with the Scaled Agile Framework (SAFe) methods and processes is a plus
• Experience in the telecommunications or wireless industry is a plus

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Prioritization; Product Management; Cross-Functional Teamwork

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years