Product Manager, Smart Home

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

null

Job Description

Within the TPX organization, Comcast’s Connected Living team is seeking to bring the future to our customers with a simple yet powerful connected home experience by developing an experience that makes our product outstanding! We pursue people from different backgrounds and experiences. If this position interests you, we are interested in you. Please apply.

Job Summary:

We are on a mission to deliver powerful yet simple peace-of-mind solutions to keep our customers protected at home and online. Our Smart Home products empower users to stay connected to their loved ones and enable them to safeguard what matters most to them. The Product Manager, Smart Home will help bring this vision to life by defining and delivering unique features leveraging smart home devices, sensors, and services. The successful candidate will play a critical role in delivering experiences that offer peace of mind to millions of users. We are looking for an individual who exhibits the following qualities.

• A product pro. You know how to identify customer needs, determine problems to solve, and translate them to experience requirements that become user stories in a prioritized product backlog. You work cross-functionally with your design and engineering partners, providing clear direction on the “what” and “why” but giving them a strong voice to define the “how”. You consider how to measure the impact and success of your features and use that data to inform what you build next.
• A customer-centric, data-drivenstrategist. You keep the customer at the center of what you do. You take time to understand the customer and market by digging into the data, researching, and talking to breathing, living customers. You synthesize this info to define core customer needs, problems to solve, and solutions to build.
• Action- and execution-oriented. You aren’t afraid to ask questions in a room with many people to get the information you need. You can negotiate an array of constraints, guidelines, and business rules as you define your experience requirements, all without sacrificing what’s right for the customers. You know how to roll with the punches, find the path forward as the landscape changes, clearly communicate, and bring all impacted partners along with you.
• A relationship builder. You know that relationships drive your ability to succeed. You understand the value of listening first, then talking; of giving consistently and receiving occasionally. You’ve seen how strong cross-team collaboration and partnership yields the best outcomes.

Core Responsibilities:

• Define product requirements for new products, features, and use cases; define acceptance criteria for each
• Own development across the entire product lifecycle phases – product discovery, definition, development, delivery, deployment, and optimization.
• Coordinate closely with engineering and program leads to ensure alignment between technical, business, and field teams on product features and releases.
• Keep up to date on the technology and market trends; identifies and evaluates new product ideas or strategic product extensions
• Contribute to the product vision across the team and the organization.
• Collaborate with cross-functional teams and partners to define and lead product roadmaps and to deliver on them.
• Work with engineering to prioritize and groom the backlog and assist in sprint planning
• Keep track of product performance through data collection and analysis; build and maintain dashboards to maintain product use and performance.

Preferred Requirements:

Below is our list of preferred qualifications.  We know that people with different skills and experiences can be successful in this role as well.  For that reason, it is not necessary that you possess all these traits. If you are missing a few, please apply anyway.

• 1-3 years in product management, product marketing, or engineering roles.
• Digital background working on consumer-facing mobile apps
• Experienced or familiarity with Agile software development
• Ability to lead end-to-end deliveries of high-quality products and experiences.
• Ability to perform within a closely-knit team and improve the execution of your teammates.
• Data literate and comfortable with data analysis
• A self-motivated & quick learner ready to dig in
• Bachelor Degree or equivalent business experience
• Generally requires 1-3 years related work experience. We would also love to hear your explanation as to why your unique experience would make the team more successful; if you don’t quite fit the mold, apply anyway.

Compliance

Comcast is an EOE/Veterans/Disabled/LGBT employer

Comcast is an EEO/AA/Drug Free Workplace.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Customer Experience (CX); Feature Driven Development (FDD); Stakeholder Management; Prioritization; Critical Thinking; Product Management

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years