Product Experience Storyteller

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

This role is responsible for creating compelling product stories and delivering engaging live demonstrations that showcase Xfinity products to employees, partners, and guests. The Product Experience Storyteller combines video production expertise, strong presentation skills, and deep product knowledge to deliver exceptional experiences both in-person and virtually.

Job Description

1. Live Product Demonstrations

• Serve as a product expert capable of confidently presenting Xfinity products and experiences to diverse audiences.
• Deliver live demos at the Product Experience Center and virtually via MS Teams, ensuring clarity, enthusiasm, and alignment with business objectives.
• Adapt presentations for different audience types (executives, partners, employees, guests) and respond to questions effectively.
• Maintain up-to-date knowledge of product features, updates, and competitive positioning.

2. Content Creation & Storytelling

• Develop engaging product stories that clearly communicate value propositions and key messages.
• Collaborate with stakeholders to understand objectives and translate them into creative concepts.
• Write scripts and storyboards for video and multimedia content.

3. Pre-Production

• Assist in defining creative briefs and ensuring alignment with project goals.
• Conduct research to ensure brand and product messaging accuracy.
• Define timelines, outline video product logistics and set preparation.

4. Production

• Operate cameras, lighting, and audio equipment during shoots.
• Record voiceovers and on-camera segments as needed.
• Manage B-roll footage and source approved supplemental content.

5. Post-Production

• Edit raw footage into polished videos, including sequencing, audio adjustments, color correction, and graphics integration.
• Apply music, motion graphics, and special effects to enhance storytelling.
• Prepare final deliverables for publication across PX platforms.

6. Collaboration & Workflow

• Work closely with the Product Experience Storytelling Team to ensure consistency in style, voice, and brand.
• Participate in feedback loops and implement revisions promptly.

Qualifications:

• Strong experience in video production and editing tools (e.g., Adobe Premiere, After Effects).
• Exceptional presentation and communication skills with the ability to engage audiences in live settings and virtual environments.
• Ability to quickly learn and master Xfinity products and become a trusted product expert.
• Detail-oriented with a strong sense of visual and narrative quality.
• Excellent collaboration skills and ability to work in a fast-paced environment.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Video Editing; Public Speaking; Storytelling; Product Knowledge

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years