Principal Technical Program Manager (TPM 5), RDK

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Comcast and Sky’s Technology & Product organization shapes the future of media and technology. We build and operate platforms that power world class broadband and video experiences for millions of customers. Our teams innovate relentlessly designing products that are simple, intuitive, reliable, and accessible on every screen. This team plays a pivotal role in driving adoption of RDK as the global software platform of choice for embedded Broadband, Entertainment and Home Security devices. We have an exciting role for a Principal Technical Program Manager on Comcast’s RDK Operations Engineering, QA Organization within the Global Device Software Organization based out of Philadelphia Office. Our team defines strategy, drives engineering and operational excellence, and ensures our broadband and Sky Hub products meet the highest standards of quality, reliability, and readiness before launch. You will work with multiple teams responsible for ensuring that every product meets our highest standards of performance, reliability, compliance, and customer experience before launch

Job Description

This position is ineligible for visa sponsorship.  To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

As a Technical Program Manager, you will be key in shaping and driving the team’s roadmap. You will lead strategic planning initiatives, manage complex programs, and ensure seamless execution of high-quality, reliable, and sustainable solutions. This role requires a proactive and collaborative leader who excels in managing cross-functional teams and driving technical programs to deliver impactful results at a global scale.
If you are dynamic, results-driven and passionate about shaping the future of technology, we’d love to hear from you.

Core Responsibilities

• Understands the scope of technical programs as defined by the product and business requirements
• Drive user stories and defects via agile monthly sprint process
• Manage and prioritize the team’s backlog, own scrum meetings, Dev/QA assignments
• Manages the Crews and owns of epics / modules, assists with the release plan and roadmap 
• Drive the development and execution of the roadmap for the team, aligning with global product strategies and business goals.
• Oversee planning and execution of key initiatives and programs, ensuring alignment across distributed teams in the USA, Europe, and India.
• Drive technical decision-making and problem-solving, ensuring high standards of quality, security, and content protection across all products and platforms.
• Foster collaboration and communication across cross-functional teams, delivering on milestones and ensuring successful delivery of programs on time and within scope.
• Proactively identify risks and dependencies, develop mitigation strategies, and advance issues to leadership as vital. Proactively address issues and escalate as needed to ensure timely resolution
• Serve as a key point of contact for senior leadership, providing regular updates on progress, risks, and opportunities.

Qualifications:

• BS/ MS degree or equivalent practical experience
• 8-10 years experience in technical program management, or a combination of TPM and engineering experience
• Additionally, professional certifications such as Project Management Professional (PMP) or Certified ScrumMaster (CSM) may be preferred 
• Strong technical background with the ability to understand and guide complex technical initiatives.
• Experience in Agile/Scrum methodology ideally in a fast-paced DevOps environment
• Mastery in Tools like Jira, Confluence and Smartsheet
• Experience managing cross-functional, geographically distributed teams and working in global, fast-paced environments.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with senior leadership, engineers, and other stakeholders.
• Agility balancing competing priorities while driving projects to successful completion.
• Experience in Embedded domain (preferably with Video/ Broadband domain)

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Technical Program Management; Agile SDLC; Planning; Analytical Thinking; Contingency Planning

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +