Premium Service Representative, Security

Comcast Spectacor is a leading sports and entertainment company with a diverse portfolio including the National Hockey League’s Philadelphia Flyers, the National Lacrosse League’s Philadelphia Wings, the award-winning Wells Fargo Center, and the worldclass esports franchise, T1 Entertainment & Sports. Headquartered in Philadelphia, Comcast Spectacor has more than 50 years of experience, with a proven track record of cultivating championship teams, managing worldclass venues, and promoting vibrant communities. Comcast Spectacor is part of Comcast Corporation, a global media and technology company that operates Comcast Cable, NBCUniversal, and Sky.

Job Summary

The Premium Services Representatives (PSRs) are responsible for providing security service in the Premium Seating areas of the Wells Fargo Center. In the Wells Fargo Center, these areas include the Club Level, Suite Level and Balcony Level. Our Premium Seating clientele invest much of their time and money at our Complex. They expect and demand the most from their experience for themselves and for their clients. As a Premium Service Representative, you play a significant role in their entertainment experience. IMPORTANT: Interviews for this role will be conducted on June 4th and June 25th. If selected for interview, we will reach out to schedule you for one of these dates.

Job Description

• Greet guests in a friendly and courteous manner.
• Attend to your assigned post during an event
• Secure entrance to Premium Levels.
• Operate the VIP elevators when assigned to that post.
• Have knowledge of the building layout, including restrooms, exits, clubs, etc. - Carry on your person the Wells Fargo Center Brochure.
• Monitor guests in your assigned area and enforce rules.
• Assist in crowd management, seating discrepancies, clearing aisles and settling disputes.
• Inform supervisors of developing problems.
• Respond in a timely and professional manner to incidents that occur.
• Be aware of all special functions or activities that occur during an event.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Punctuality; Accountability; Professional Integrity

Salary:

Base Pay: $15.45

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

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Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.