MarTech Product Owner

We’re Looking For:

The Marketing Technology Strategy & Product team is looking for an experienced and passionate MarTechProduct Owner to join and deliver on theMarTech roadmap - helping consumers receive relevant, contextual messaging across multiple channels. Through close collaboration with marketing, engineering, analytics, data, and operations teams in a matrixed environment–you’ll successfully drive the delivery of game changing features that help customers have meaningful engagements with Xfinity.

What You’ll Do:

This position is responsible forleading agile teams in executing a unified, integrated roadmap to deliver best-in-class MarTech capabilities serving customers and employees in a scalable &cost-effective way. These capabilities focus on communications channel enablement & alignment across inbound (e.g.Dotcom, App) as well as outbound (e.g. Email, SMS) channels allowing us to manage delightful omni-channel experiences and drive business value.

Reporting directly to the Product Manager, you’ll be part of a supportive Strategy & Product Management teamand your focus will be translating the product vision into an executable roadmap.

• Develop and maintain3-6 month feature roadmap that consider marketing strategy, stakeholder needs, current & future state architecture, and the end user

• Partner with product managers, delivery managers, architects, scrum masters,engineers andbusiness stakeholders to evangelize the best solutions and facilitate execution

• Work with key stakeholders to ensure requirements are accurately captured and prioritized to ensure successful delivery & adoption

• Be a key member of agile rituals (Scrum, Sprint Planning, Grooming/Refinement, and Retrospectives) to deliver roadmap features and enhancements

• Participate in and support quarterly planning processes

• Create & manage user stories & backlog, track and escalate relevant blockers or issues

• Supportend user change management and training

• Collaborate closely with security, privacy, and compliance SMEs as well as immediate team to analyze relevant risk and compliance concerns

• Work withleadership to manage risk and functional items appropriately

• Leverage data, analytics, research, design and business understanding to ensure successful platform solutions and give our customers great experiences

• Partner with technical teams to ensure ongoing support and operations of key marketing technology platforms 

• Manageour “team brand”by promoting a customer-obsessed culture, making the team a source of expertise others seek and want to join
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

What You’ll Need:

• Clearly communicates requirements, concepts, and ideas

• Quickly understands complex systems and processes

• Ability to communicate and build cross functional relationships

• Analyzes data to drive prioritization and decision making

• Attention to detail with strong project management skills, delivering on time

• Consistently exercises independent judgement

• Experience marketing technologies and platforms (e.g. Adobe Experience Platform, Adobe Campaign, Salesforce orBraze)

• Education and Experience:

• Bachelor’sDegree or equivalent

• 3+ year’s experience in an Agile product role(SAFeis a bonus)

• 3+ years’ experience in marketing technology, operations, or related roles