Manager, UX Strategy

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The Global Design team is a part of our larger Global Technology and Product organization. This team plays an integral role in exploring, delivering, and overseeing all aspects of the product-experience that millions of customers, across the world, interact with every day. As a UX Strategy Manager for the Connected Experiences team working on the Xfinity App, you’ll be responsible for defining and implementing user-centered design strategies that align with business goals, leverage user research and data, while ensuring collaboration and alignment across stakeholders and products. You’ll manage and mentor a small team of UX designers as you oversee the entire user journey and experience at a strategic level. This role requires the ability to operate both at a high level influencing the larger strategy and product direction, while also balancing the working partnerships with designers to execute and create tangible design solutions set by the strategy.

Job Description

Responsibilities include:

• Manage a team on the day-to-day, provide feedback, guidance, and critique work
• Develop actionable design artifacts such as wireframes, prototypes and process flows to visualize strategic goals
• Present strategy briefs to stakeholders to ensure clarity and alignment on UX and business objectives
• Partner across design, content, product, engineering, and research
• Engaging and facilitating discussions and design workshops locally & globally
• Ensure that solutions are scalable, accessible and aligned with both user expectations and technical feasibility
• Think holistically across the app and surrounding experiences to ensure consistency & quality in the overall aesthetic and brand design
• Fostering a culture of authentic curiosity, improvement through innovation, and tireless collaboration
• Leading, mentoring, and growing a high-performing team of designers, providing guidance alongside ultra-clear direction and vision

Requirements:

• Experience building relationships with internal and external partners
• Experience managing and leading a team of multidisciplinary designers
• A diverse portfolio of mobile or web-applications, with an ideal focus on native-experiences in technology or startup environments
• Efficiencies in Figma, Keynote & Power-point, and any AI-related applications
• Excellent written, verbal communication skills (Must be able to present to executive leadership)
• Experience working within a large engineering, product, and design organization

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Leadership; Relationship Building; User Experience (UX); Innovation; Collaboration; Technical Knowledge

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years