Manager, Software Development & Engineering - XMP

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

As a Syndication XMP DevOps team manager you are responsible for Planning, Implementation, and Maintenance for a set of applications within Syndication Engineering group.  The applications include APIs and other components required to integrate Comcast products & technology with large MSO’s systems across North American, Europe, and Asia/Pacific. In this role you will manage a distributed team of experienced Developers and DevOps engineers, both Comcast employees and contractors. You will facilitate inter-team coordination to ensure timely products delivery, along with the team participate in product planning and design, monitor emerging technologies/technology practices for potential use within the team and company to meet the needs of the Syndication business. You will be provided with an opportunity to work with cutting edge cloud technologies while interfacing with other Comcast teams and Comcast partners.

Job Description

Responsibilities

• Responsible for team management and technical coordination between parties involved in XMP planning, delivery, and rollout. Specifically

• Manage well-rounded team of Software Engineers focusing on best experience and functionality for Comcast partners

• Coordinate XMP delivery with other teams within Comcast

• Participate in technical planning and coordination for partners onboarding

• Participate in partner-facing engineering support coordination 

• Resolve delivery impediments, including coordination with other teams, architects, product managers, partners 

• Ensure delivery of comprehensive solution documentation 

• Track overall delivery status 

Must Have Skills

• Self-starter

• Proven planning and coordination skills

• Experience working in agile environment

• Previous experience serving as a Software Development Manager in agile setting

• Previous experience managing team responsible for all phases of delivery and engineering support in partner or consumer-facing environment

• Thriving working across teams and organizations 

• Experience delivering backend components such as high volume B2B APIs using Amazon AWS technologies

• Technical familiarity with AWS

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion & diversity.

• Do what's right for each other, our customers, investors and our communities.

What You Can Expect:

• An encouraging and casual work environment with chances to showcase your skills.

• A culture of innovation and continuous learning.

• Training, support, and mentoring to expand and evolve your expertise.

• For more insight into our culture, check out: https://jobs.comcast.com/life-at-comcast

About Our Perks & Benefits:
We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.
Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental

• 401(k) Savings Plan

• Generous paid time off

• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.

• Courtesy Services - We offer all of our full-time employees in serviceable areas discounted digital TV and internet.

• Discounted tickets for Universal Resorts, and free tickets to our Universal theme parks!

• To learn more please visit: https://jobs.comcast.com/benefits

Reasonable Accommodation
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years