Manager, Software Development & Engineering, Trusted Computing Products

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The Trusted Computing Products platform secures video delivery across Comcast, Sky, and other globally available video offerings. The team is responsible for all aspects of the architecture, design, development, and operations of the identity provisioning and authentication, content encryption, and DRM license services that back the secure video delivery platform. Our work includes a group of globally distributed and highly scalable hosted services, as well as client-side and embedded systems work that enables outstanding video experiences across a diverse ecosystem. A Manager on the Trusted Computing Products team is a talented and self-motivated individual with a strong technical background with a history of successful contributions in a fast-paced and large-scale environment. The individual will be responsible for leading a team of Software Development Engineers in the planning, architecture, development, and maintenance of server-side components, as well as oversight of key management workflows and external partner relationships. The manager will provide subject matter guidance to employees as required, develops processes and procedures to drive department efficiencies, and assists in the development and meeting of departmental budget. This is an outstanding opportunity to contribute to multiple platforms in a globally available system and practice security systems engineering.

Job Description

• Oversees the planning and designing of software, APIs, and workflows, including new programs, enhancements and modifications.
• Provides guidance to Software Engineering team and other departments in identifying product and technical requirements. Serves as primary point of contact and liaison between Software Engineering and other teams.
• Directs implementation initiatives for new software products and applications. Organizes software update process for existing applications and coordinates the roll-out of software releases.
• Manages all the deliverables to ensure adherence to deadlines, specifications and budgets. Implements performance metrics and prepares periodic reports. Monitors and tracks project progress and reports findings to leadership team.
• Observe industry software development standard processes: coding style/conventions, code reviews, static analysis, unit/integration tests, version control, etc.
• Develops proposals, roadmaps, hardware/software changes and other capital expenditure projects.
• Manages professional and non-exempt employees, conducting work performance reviews and ensures work performance is adhering to Company standards. Mentors, trains and develops staff.
• Other duties and responsibilities as assigned.

Required Qualifications

• A proven record as an active contributor during all phases of the software development lifecycle, with the ability to describe specific and detailed individual contributions in the areas of architecture/design, development, testing, release, and maintenance.
• Proficiency with object-oriented development, data modeling, and design patterns.
• Experience in working with one or more data serialization formats (e.g. JSON, XML, or ASN1), and defining associated document structures and serialization routines.
• Experience working with standards-based cryptography and trust primitives (e.g. PKCS, TLS, X.509, AES, RSA, ECC) and with one or more widely-used cryptographic libraries, e.g. OpenSSL.
• A sense of proud ownership and an ongoing desire to proactively enhance products and processes.
• Strong communications skills, to clearly, concisely, and accurately describe sophisticated technical concepts to diverse audiences in speech and in writing.
• Demonstrated ability to manage multiple projects concurrently.
• A Bachelor’s degree in Computer Science or a related field.

Desired Qualifications

• A minimum of five years of experience as an active contributor to a software development team.
• Experience leading a software development team or project.
• Experience mentoring junior developers and participating in the hiring process.
• Experience in crafting and building systems for highly available multi-site deployment environments, a solid understanding of the network architectures that support such systems, and familiarity with techniques for tuning application performance in a distributed environment.
• Experience working with standards-based authentication protocols and primitives (e.g. OAuth, WS-Security, JWT, SAML).
• Experience building applications that use an RDBMS (e.g. Oracle, PostgresSQL, AWS Aurora).
• Experience operating in a Linux/Unix environment, including basic system configuration and scripting.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Leadership; Software Development Life Cycle (SDLC); New Software; Stakeholder Management; Communication

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years