Manager, Product Management - Experience & Platform-1
Philadelphia, Pennsylvania
Overview
Our product management team helps in developing and launching solutions that meet and exceed customer needs. They collaborate with cross-functional teams to steer products from inception to market, ensuring they align with our business goals and customer expectations.
Success Profile
What makes a successful Manager, Product Management - Experience & Platform-1 at Comcast? Check out these top traits and explore role-specific skills in the job description below.
- Leadership
- Flexible
- Problem Solving
- Communicator
- Proactive
- Strategic
Responsibilities
Manager, Product Management - Experience & Platform-1
Job Summary
We’re looking for a detail-oriented and collaborative professional to support product management initiatives across our Experience & Platform team. This role is ideal for someone who thrives in a dynamic environment, enjoys cross-functional collaboration, and is passionate about delivering exceptional digital user experiences.Job Description
What You’ll Do
- Experience Requirements: Convert business requirements into product requirements and user stories; define evaluation criteria for new functionality.
- Provide Design Feedback: Offer input on UI/UX designs based on user feedback and product objectives.
- Prepare for Launch: Assist in coordinating product launches, including testing, documentation, and communication.
- Support Product Development: Help define and prioritize features in collaboration with platform and design teams.
- Coordinate Projects: Track timelines, deliverables, and dependencies for product-related initiatives.
- Engage Cross-Functionally: Work closely with design, platform, and business teams to refine product features and ensure alignment with user needs.
- Analyze Opportunities: Identify product enhancements that align with business goals and customer feedback through testing.
- Monitor Performance: Use dashboards and reports to track product performance and user behavior.
- Collaborate with Stakeholders: Gather input and share updates with internal teams and external partners.
- Execute Tactically: Contribute to the implementation of product strategies and initiatives set by senior leadership.
What You’ll Bring
- Strong Communication Skills: Ability to convey complex information clearly and persuasively in both written and verbal formats.
- Collaboration Mindset: Experience working in inclusive, team-oriented environments and supporting junior team members.
- Adaptability: Comfort with evolving business needs and varied responsibilities.
- Problem-Solving Ability: Proactive approach to identifying and resolving product-related challenges.
- Analytical Thinking: Ability to interpret data and translate insights into actionable recommendations.
- Experience with Tools: Familiarity with product management tools (e.g., Jira, Confluence) and data visualization platforms is a plus.
Preferred Qualifications
- Education: Bachelor’s degree in Business, Computer Science, or related field; MBA or equivalent experience is a plus.
- Experience: 2–4 years in product management, business analysis, or related roles.
- Technical Acumen: Understanding of software development processes and agile methodologies.
- Data Skills: Ability to work with analytics tools (e.g., Tableau, Power BI) and interpret performance metrics.
- Industry Knowledge: Experience in [insert relevant industry, e.g., telecommunications, SaaS, digital platforms].
- Certifications: Product Management or Agile certifications (e.g., CSPO, Pragmatic Institute) are advantageous.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Prioritization; Accountability; Teamwork
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
Hear from our people
“Days in the office where we collaborate and whiteboard, and crack those hard problems to solve… those are the days that mean the most.”
Theresa Customer Onboarding and Product Management
Culture
At Comcast you can have work/life balance in an inclusive environment where you can be your authentic self.
Comcast provides many opportunities to build skills and grow in your career and a top-notch benefits, time off and perks package.
We are committed to delivering reliable, effortless experiences to our customers no matter how they choose to interact with us.
You will build personal relationships on a growing team that while making Xfinity a best-in-class, most-loved brand.
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