Manager, Portfolio & Program Management

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Manager, Portfolio & Program Management plays a critical leadership role within Comcast’s Integrated Supply Chain Organization (ISCO), driving strategic execution across a portfolio of transformation initiatives and talent development programs. This role is responsible for leading cross-functional Program and Project Management efforts, and Employee Development strategy and execution. Reporting to the Director of Supply Chain Strategy & Transformation, the Manager will oversee the Comcast Supply Chain Internship and Rotational Development Programs, while also managing a broader portfolio of strategic initiatives that support organizational capability building, operational excellence, and change management. This role requires a strategic thinker and hands-on executor who can lead complex programs, influence stakeholders, and deliver measurable outcomes. The ideal candidate is passionate about talent development and transformation, thrives in dynamic environments, and brings strong leadership, communication, and analytical skills. Responsible for ensuring end user readiness to integrate and adopt new technology and supporting processes into daily operations. Conducts on-site process analysis and deployment support in the areas of marketing readiness, user acceptance testing and live trial.

Job Description

Primary Responsibilities

Portfolio, Program & Project Management

• Lead the planning, execution, and governance of strategic initiatives across the Supply Chain organization.
• Develop and manage integrated program roadmaps, timelines, and resource plans.
• Establish and maintain portfolio tracking systems to monitor progress, risks, collisions, and outcomes.
• Facilitate cross-functional collaboration and ensure alignment with business priorities.
• Drive continuous improvement through retrospectives, stakeholder feedback, and data analysis.

Early Career Talent Pipeline Leadership

• Own the strategy, design, and execution of the Supply Chain Internship and Rotational Development Programs.
• Partner with University Relations and Talent teams to attract, onboard, and develop diverse early career talent.
• Oversee program operations including rotation planning, curriculum development, performance management, and career progression.
• Champion a high-quality, inclusive participant experience through stakeholder engagement and program innovation.

Stakeholder Engagement & Communication

• Build and maintain strong relationships with Supply Chain leaders, HR partners, and external collaborators.
• Facilitate steering committees, working groups, and executive updates.
• Develop and implement communication strategies to promote program visibility and impact.

Learning & Development Integration

• Collaborate with L&D teams to deliver leadership and technical skill-building experiences.
• Align early career programs with broader employee development strategies.
• Identify opportunities for shared learning across Comcast’s talent programs.

Operational Excellence

• Manage program logistics including scheduling, travel, relocation, and budget oversight.
• Ensure operational consistency and scalability across program cycles.
• Leverage data and insights to inform decision-making and program evolution.

Qualifications & Skills

• Bachelor’s degree required
• 6–8 years of experience in program management, portfolio management, supply chain, talent development, or related fields.
• Proven ability to lead complex programs with multiple stakeholders and competing priorities.
• Strong strategic thinking, analytical, and problem-solving skills.
• Excellent communication and interpersonal skills; ability to influence across levels and functions.
• Familiarity with supply chain operations and organizational development practices.
• Proficiency in project management tools (e.g., Smartsheet, MS Project), data analysis platforms, and MS Office Suite.
• Experience with Workday, applicant tracking systems, or survey platforms a plus.

Core Responsibilities

• Implements deployment readiness program for regional rollouts, including communications, UAT and training support for call centers.
• Defines quality gates to ensure market readiness is in line with deployment milestones.
• Develops and defines methods and procedures for end user to address deploying technology and operational process changes.
• Reviews and updates Training Strategy to meet region specific needs.
• Defines a training plan to ensure business continuity.
• Reviews UAT testing strategy and updates to meet regional differences.
• Supports UAT readiness through the management of the market Readiness checklist. Creates UAT test plan, test cases and scripts.
• Manages testing environment requests to include test accounts and required test data. Provides centralized defect management for on-site UAT and live trials, maintains the defect and issues log and conducts daily defect reviews.
• Prepares and communicates daily testing status and defect reports. Manages daily testing status and defect tracking.
• Initiates metrics baseline and ongoing collection process in region. Escalates project issues and risks as appropriate.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Program Management; Learning and Development (L&D); Change Management; Portfolio Management; Communications Strategy; Strategic Thinking; Talent Development

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years