Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Comcast Business is seeking an experienced and strategic Human Resources Manager (HR Business Partner) to support leaders and teams across our Global Solutions and Commercial Operations organizations. This role serves as a trusted advisor and business partner to leadership, aligning people strategies with business objectives while fostering a high-performance, inclusive, and employee-focused culture. The ideal candidate will bring strong business acumen, employee relations expertise, and the ability to influence leaders at all levels. This individual will partner closely with management to drive talent strategies, organizational effectiveness, workforce planning, performance management, and employee engagement initiatives that support the continued growth and success of Comcast Business.

Job Description

Responsibilities:

Strategic Business Partnership

• Serve as a trusted HR advisor to business leaders within Comcast Business Global Solutions and Commercial Operations.

• Partner with leadership to develop and execute people strategies that support organizational goals and business priorities.

• Provide guidance on organizational design, workforce planning, change management, and talent optimization initiatives.

• Translate business strategies into actionable HR solutions that drive performance and employee engagement.

Employee Relations & Leadership Coaching

• Manage complex employee relations matters, including investigations, performance concerns, corrective action, conflict resolution, and policy interpretation.

• Coach and advise leaders on performance management, employee development, team effectiveness, and workplace issues.

• Ensure consistent application of HR policies, procedures, and employment practices.

• Partner with Legal, Compliance, and HR Centers of Excellence as needed to mitigate organizational risk.

Talent Management

• Support talent review, succession planning, leadership development, and career growth initiatives.

• Partner with Talent Acquisition and business leaders on workforce planning and hiring strategies.

• Identify opportunities to strengthen organizational capability and bench strength.

• Promote a culture of accountability, inclusion, and continuous development.

Compensation & Performance

• Partner with Compensation and business leaders on salary planning, promotions, organizational changes, and job evaluations.

• Facilitate performance management processes and support leaders in driving high-performance outcomes.

• Utilize workforce data and HR metrics to identify trends and recommend actions that improve organizational effectiveness.

HR Programs & Compliance

• Ensure compliance with all applicable federal, state, local, and company policies and employment regulations.

• Support implementation and execution of enterprise HR programs and initiatives.

• Recommend improvements to HR processes, policies, and employee experience programs.

• Act as a change champion for organizational and business transformation efforts.

Qualifications

Required

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field.

• 5+ years of progressive Human Resources Business Partner, Human Resources Manager, or Employee Relations experience.

• Demonstrated experience supporting leaders in a complex, matrixed organization.

• Strong knowledge of employee relations, performance management, compensation practices, and employment law.

• Proven ability to influence and coach leaders through complex business and people challenges.

• Excellent communication, relationship-building, and conflict-resolution skills.

• Strong analytical and problem-solving capabilities.

Preferred

• Experience supporting sales, commercial operations, customer operations, or enterprise business organizations.

• Experience working within a large, Fortune 500 environment.

• Change management and organizational design experience.

• Professional HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP).

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Support a culture of inclusion in how you work and lead.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Sales Compensation; Human Resources (HR); Organizational Design; Human Resources Policies

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years