Engagement Manager, Syndication Partnerships

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The Engagement Manager, Syndication Partnerships is responsible for the successful deployment of Comcast Products and Services to our Syndication Partners. This includes but is not limited to scope definition, budget management, project schedule ownership, technical dependency management, risk identification and mitigation, and operational process definition.

Job Description

The Technology + Product organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.

Comcast Technology Solutions (CTS)

Comcast and Sky are collaborating on the creation of industry leading Video, Broadband and Digital Home Applications built leveraging our Global Technology Platform.  These Applications and Platforms are rapidly advancing in terms of new features, focusing on simplicity, control, and reliability for consumers. Sky and Comcast products and technology are deployed in the United States, Europe and through syndication partners across the Globe.

We offer our employees numerous opportunities for career development, making CTS one of the most desirable technology companies to work for globally.

CTS hires people who excel at their craft, have a strong desire to learn and are great team players. All members of the CTS team can influence our technology and business - with a willingness to step out of the confines of one’s role to drive our business forward strongly encouraged and valued.

We provide an excellent rewards and benefits program that supports a healthy lifestyle for all our employees and their families.

Please visit https://www.Comcasttechnologysolutions.com for more information.

About the Role:

The Engagement Manager, Syndication Partnerships is responsible for the successful deployment of Comcast Products and Services to our Syndication Partners. This includes but is not limited to scope definition, budget management, project schedule ownership, technical dependency management, risk identification and mitigation, and operational process definition.

A successful candidate will be able to demonstrate a strong collaborative spirit, an extreme sense of accountability and associated work ethic, technical proficiency with impeccable attention to detail, the ability to motivate a large team regardless of reporting structure and an ability to solve problems in disparate domains. As a member of the team, you’ll need to have the ability to understand the fundamentals of the latest video technology and what it takes to launch large scale video services and features that involve multiple teams within and outside of Comcast. 

The position requires excellent communication skills, being equally comfortable and credible engaging with the C level Executive Suite or Engineering teams.  A successful candidate will foster a highly collaborative approach internally and externally and possess a natural tendency to look beyond the confines of the role to drive business value across the organization.

Responsibilities:

Portfolio and Delivery Management

• Maintain ownership of the delivery of Comcast Products of Services to the customer.
• Responsible and accountable in the planning, development and delivery of all customer facing programs.
• Ability to manage multiple programs simultaneously managing complex technical dependencies to drive positive outcomes for our customers and business.

Delivery Execution

• Work alongside fellow team members to help drive towards a repeatable, scalable delivery framework. 
• Identification of initiatives that drive quality and consistency in the delivery of services with customer experience at the forefront of thinking.
• Be a strategic advisor across all your initiatives, so all stakeholders see you as an expert in delivery.

• Build and own relationships with a diverse group of stakeholders both internally within and externally.

Pre Sales Engagement

• Supporting pre sales efforts as required.

Skills & Experience We’re Looking For:

• Proven experience delivering large-scale software and hardware projects.
• Strong client-facing and consultative skills.
• Confident in leading meetings with senior technical, product, and business stakeholders, owning communication and delivery outcomes.
• Strategic, pragmatic and collaborative problem-solver with a positive mindset.
• Deep understanding of the Software Development Life Cycle (SDLC) and consistent track record of delivering on time, on budget, and to quality standards.
• Strong problem-solving, issue-resolution, and multitasking skills in deadline driven environments.
• Ability to work cross-functionally with sales, engineering, design, product, and operations teams.
• Comfortable discussing technical concepts, managing tradeoffs, and evaluating new ideas with internal and external partners.
• Experience with Agile development teams.
• Knowledge of tracking and reporting tools (JIRA, Smartsheet).
• Strong project/program financial and budget management skills.
• Enthusiasm for learning new skills and practices.
• High attention to detail and ability to manage multiple competing priorities.
• Successful track record in large transformation efforts.
• Strong belief in Agile/Lean working practices.
• Experience in fast-paced digital environments.
• Excellent verbal and written communication skills.

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all full-time employees in serviceable areas free digital TV and internet.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at https://jobs.comcast.com/benefits

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Program Management; Problem Solving; Consulting Services; Communication

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

15 Years +