ED, AI Tools & Platforms

Core Responsibilities

Digital Platform Strategy & Leadership

• Oversee technology strategy and long-term planning for Comcast’s corporate amd career sites.

• Ensure platforms are reliable, scalable, secure, and accessible across all devices and audiences.

• Partner with communications, HR, and investor relations teams to translate business goals into effective digital solutions.

• Define standards for platform governance, user experience, and performance measurement.

AI Strategy & Integration

• Lead the development and implementation of AI strategies that enhance digital engagement, content delivery, and workflow automation.

• Identify and integrate AI tools that improve search, personalization, analytics, and accessibility across corporate digital platforms.

• Partner with data, engineering, and communications teams to pilot and scale AI-driven capabilities that improve audience experience and operational efficiency.

• Establish ethical AI practices and ensure compliance with Comcast’s data privacy and responsible technology standards.

Platform Development & Operations

• Oversee ongoing development, optimization, and maintenance of all corporate web properties.

• Manage relationships with technology vendors, development partners, and internal IT teams.

• Ensure seamless integration across platforms, including content management systems, analytics tools, and third-party technologies.

• Drive continuous improvement in website performance, SEO, accessibility, and security.

Governance, Security & Compliance

• Establish governance frameworks for digital content, technology updates, and AI usage.

• Partner with security, legal, and compliance teams to maintain regulatory adherence and data protection across all platforms.

• Ensure adherence to accessibility standards and inclusive design principles.

• Implement quality assurance processes for code deployment, updates, and user experience.

Team Leadership & Collaboration

• Lead a cross-functional team of digital platform engineers, UI/UX architects, and AI specialists.

• Foster collaboration with communications, HR, investor relations, and IT teams to ensure alignment across initiatives.

• Promote innovation, continuous learning, and adoption of emerging digital and AI technologies.

• Develop talent, set clear objectives, and manage resources to achieve operational excellence.

Measurement & Optimization

• Define KPIs and reporting structures to measure website performance, AI adoption, and user engagement.

• Use data insights to inform platform enhancements and technology investment decisions.

• Drive a culture of measurement and accountability, ensuring digital and AI initiatives deliver business value.

Qualifications

Required:

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience).

• 12+ years of experience leading digital platforms, web technology, or enterprise IT operations.

• Proven success managing large-scale website ecosystems or digital platforms.

• Strong background in web architecture, CMS technologies, and platform integration.

• Experience leading AI strategy or integrating AI tools within enterprise environments.

• Excellent leadership, collaboration, and communication skills with executive stakeholders.

Preferred:

• Experience in telecommunications, media, or other complex enterprise organizations.

• Knowledge of AI/ML tools, cloud-based architectures, and data-driven personalization technologies.

• Familiarity with accessibility (WCAG), SEO, and content governance best practices.

• Experience managing vendor relationships and technology contracts for enterprise web solutions.