Director, Technical Program Management

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The global product team at Comcast is responsible for designing, developing, and delivering products in the entertainment and connectivity domains across various markets while maintaining a unified global strategy. The group leverages a global technology platform to create products our customers love. It seamlessly integrates our award-winning voice search, discovery, apps, and interactive features to deliver intuitive experiences to our 57 million customer relationships across Comcast Cable and Sky and our syndication partners worldwide. Teams are distributed across various parts of USA, Europe, and India. Our organization is uniquely positioned to leverage diverse insights to shape globally relevant products for customers and partners As a Director of Technical Program Management within our Global device organization, you are expected to lead a team of TPMs and oversee and coordinate complex technical projects across an organization, ensuring they are delivered on time, within scope, and aligned with strategic business objectives.

Job Description

Responsibilities:

Strategic Leadership

• Develop and implement program strategies that align with organizational goals.
• Serve as a key advisor to executive product and engineering leadership on program progress, risks, and opportunities.
• Collaborate with cross-functional leaders to prioritize initiatives and allocate resources.

Program Management

• Oversee the planning, execution, and delivery of multiple technical programs, ensuring alignment with timelines, budgets, and quality standards.
• Define program objectives, success criteria, and key performance indicators (KPIs).
• Drive end-to-end program lifecycle management from initiation to closure.
• Develop and maintain program roadmaps, identifying dependencies and managing risks.
• Develop dashboards and reports to track program performance and communicate updates to leadership.

Stakeholder Management

• Act as the primary point of contact for internal and external stakeholders, ensuring clear communication and alignment.
• Facilitate cross-functional collaboration between engineering, product, operations, and business teams.
• Manage expectations and resolve conflicts among stakeholders.

Team Leadership

• Fosters Comcast leadership values
• Lead and mentor a team of technical program managers, fostering professional growth and skill development.
• Build and maintain a high-performing team culture that emphasizes accountability, collaboration, and innovation.

Process Improvement

• Optimize and implement program management frameworks, tools, and best practices.
• Drive continuous improvement initiatives to enhance efficiency and effectiveness.
• Measure and analyze program outcomes, ensuring lessons learned are applied to future initiatives.

Technical Expertise

• Collaborate with engineering and technical teams to understand project requirements and technical constraints.
• Ensure that technical solutions align with business needs and long-term strategy.

Qualifications

• BS/ MS degree or equivalent practical experience.
• 10+ years in Product development with at least 2 years of experience as an engineer in a technical domain.
• 5+ years of people management experience
• Working exposure in embedded software products
• Excellent organizational, communication, presentation, and data analytics skills

Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Program Management; Stakeholder Management; Technical Knowledge; People Leadership; Process Improvements; Strategic Leadership

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +