Director, HR Communications

Core Responsibilities

• Develops and executes strategic communications plans that support HR programs and initiatives - including positioning, messaging, tactics, timelines, measurement of the communication plan and reinforcement. 

• Manages and mentors team members, fostering growth, collaboration, and high performance.

• Partners with HR and business leaders to plan, develop and execute communications strategies that drive awareness, understanding, and action.

• Oversees the creation of compelling content across multiple formats and channels, including leadership messaging, intranet articles, digital signage, video scripts, presentations, and live/virtual events.

• Understand digital channel strategies and best practices, and be able to advise clients and teammates on how to design and optimize digital content. 

• Applies marketing principles—such as audience segmentation, journey mapping, and channel strategy—to deliver personalized and impactful employee experiences.

• Uses data and analytics to measure effectiveness and continuously improve communications channels, strategies and tactics.

• Collaborates with internal communications teams across the enterprise to ensure alignment and consistency.

• Applies change management methodology where relevant and supports change management efforts through clear, timely, and targeted messaging.

• Navigates a complex, matrixed organization with confidence and agility.

• Manages multiple projects simultaneously, meeting deadlines and maintaining high quality.

• Anticipate opportunities or roadblocks, bring solutions and innovate new ideas

• Manages external vendors and partners to support execution and innovation.

• Exercises independent judgment and discretion in matters of significance.

Qualifications

• 10+ years of experience in internal communications or a related field

• Ability to work within a fast paced, deadline-driven environment

• Ability to exercise decision making and work independently

• Ability to manage multiple tasks

• Excellent verbal and written communication skills

• Strong professional demeanor and comfort interacting with senior executives across the organization and external contacts

• Ability to manage team members, vendors, and align people and projects to key business priorities

• Understanding and interest in AI technology and the applications to communications. 

• Strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint) required

• Strong proficiency with business management software (SharePoint, Smartsheet, etc.)

• Bachelor’s degree or equivalent experience in communications, journalism, marketing, or a related field.

• Exceptional writing, editing, and storytelling skills across formats and audiences.

• Strong business acumen and understanding of HR functions and employee engagement.

• Experience in the development, launch, and support of digital tools. 

• Based in Philadelphia.