Director, Finance and Business Operations

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

MachineQ is at the center of innovation for Comcast, providing scalable Internet of Things (IoT) solutions that help leading brands transform operations across diverse industries. As part of Comcast Business, we’re accelerating the company’s enterprise solutions strategy with our proven IoT platform, while exploring emerging technologies like Vision Intelligence. The Director Finance and Business Operations plays a central, highly visible role delivering the business’ results and driving growth and collaboration across all functions within the MachineQ business unit as well as broader Comcast Business. The Director will oversee the short- and long-term financial health of the business. Day-to-day managing direct reports, internal cross-functional stakeholders and customers to deliver revenue assurance, ensure business continuity and drive new business growth. This individual will be directly responsible for core finance functions, including all quote-to-cash, pricing, sales reporting, revenue recognition, accounts receivable and bad debt management. This individual will, by extension, enable other financial and accounting activity such as tax compliance, inventory, COGS and ad-hoc business performance analysis. Responsibility of these areas of scope also includes oversight of all enabling systems and processes. The Director will be required to develop close working partnerships across MachineQ’s Strategic Planning, Product, Operations, Marketing, and Sales teams, as well as liaise with organizations and functions in Comcast Business. Specifically, the role will collaborate directly with members of Comcast Business finance and business operations functions, requiring facility and expertise with budgeting, demand planning, forecasting, and development of financial projections. This position is accountable for delivering accurate assessments of routine financial health to senior leadership. The Director will also contribute meaningfully to comprehensive business process improvement. Overhauling existing workflows and systems, as well as implementing new procedures which will scale as the business grows. As the company continues to grow, this position will have purview to assess and advise on required resources to keep pace with business needs proactively. The Director will be responsible for managing direct reports in executing these responsibilities. This position requires a highly autonomous and self-starter approach to problem-solving and analytics. Critical thinking, creativity, a willingness to challenge the status quo, and an ethos of ownership, initiative, and empowerment to tackle complex business challenges independently are all must-haves. The Director will be responsible for architecting and implementing processes vital to the success of the business and its continued growth trajectory, often amidst ambiguity, shifting requirements, and competing priorities. Experience with business process improvement in a fast-paced environment is a key requirement for success. An extremely keen attention to detail, and an ability to manage large volumes of information from disparate systems and sources, are also essential requirements. Polished executive communication skills, both verbal and written, are required.

Job Description

Core Responsibilities

• Manage all daily financial activities of the business, including but not limited to accounts receivable, invoicing and customer billing support, financial reporting, forecasting and budgeting, tax compliance, and fiscal period close procedures.
• Produce and communicate detailed executive summaries of financial performance, budget, inventory, and forecasts for senior leadership and various internal stakeholders across the Comcast ecosystem.
• Develop multi-disciplinary expertise throughout internal and external systems, including finance and accounting, compliance, procurement, inventory, sales/CRM, strategic planning and analytics.
• Quickly achieve fluency with MachineQ platform and Comcast Business products, underlying technologies, operational toolsets, features, and solutions portfolio.
• Consistent exercise of independent judgment, calibration of escalation relevant to value, and discretion in matters of significance.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Qualifications:

• 8+ years’ proven experience in finance or business operations role, preferably within a large enterprise environment. Complimentary advanced education.
• Strong level of interest in technology and growth stage businesses is a must, prior direct experience a big plus.
• Extremely strong attention to detail, with an ability to absorb, coalesce and analyze large volumes of data from disparate sources to drive critical business actions.
• Prior experience independently scoping, implementing and maintaining processes to streamline complex business and financial challenges.
• Significant experience with Salesforce and Atlassian (Jira, Confluence) highly preferred.
• Seasoned leadership and interpersonal skills, able to deliver results autonomously while managing through ambiguity.
• Excellent written and verbal communication skills. Ability to work collaboratively and build strong relationships with teammates, internal stakeholders, customers and vendors alike. Polished executive communication skills, both verbal and written, are required.
• Ability to actively listen and engage empathetically with customers and teammates, while always maintaining a positive and professional demeanor.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Finance; Business Operations; Process Improvements

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years