Director, Data, Reporting and Insights

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Director Data Reporting and Insights is responsible for leading the data and reporting team within Impact & Inclusion to enhance the integration of insights and research into the charitable giving portfolio including philanthropy initiatives, operations, and program design/evaluation. Leveraging strong leadership skills and desire to innovate, this role will be integral to managing high visibility data analytics and reporting work to showcase the company’s community engagement investments. Success in this role requires the ability to partner with stakeholders to help shape and strengthen their work, earn the trust of their teams, and work collaboratively to advance Project UP, Comcast’s comprehensive initiative to advance digital equity and help build a future of unlimited possibilities.

Job Description

Core Responsibilities

• Partner with senior leaders, Impact & Inclusion (I&I) teams, and other stakeholders to define and scope data, reporting, measurement and evaluation needs for a range of philanthropic, corporate social responsibility and employee engagement initiatives.
• Collaborate with I&I teams to solution key data questions as well as create and manage data insights and reporting processes; Research and design proactive strategies to better leverage data in a storytelling and predictive capacity.
• Identify and utilize internal and external information sources to design, build and maintain data queries and models that support I&I goals, strategic planning, financial operations and align to business growth priorities.
• Identify and lead projects that leverage company assets and talent to deliver philanthropic programming.
• Collaborate closely with the I&I Technology team as well as business teams from Enterprise Business Intelligence, Digital Equity, Public Policy, External Affairs and Corporate Communications to influence the design and administration of our database and related collection tools and processes. Partner to develop and manage analytic tools that meet I&I technical and user criteria, along with reporting/analytics needs. Prepare presentations that combine analytical rigor with persuasive narrative and data visualization to bring insights to life.
• Collect, curate, query, and mine data and develop reports and dashboards to document financial, operational, and performance metrics in corporate giving, employee charitable giving, and volunteerism to support strategic planning, impact storytelling, and financial reporting needs.
• Working under a shared services model to manage research and benchmarking capacity to advance understanding of national philanthropic, employee engagement activities, and identify best practices in corporate social responsibility to support program design, measurement, and evaluation.
• Develop and maintain protocols to handle and track ad hoc data requests while ensuring accuracy in information that may be available in public forums.
• Ensure oversight and compliance with information governance policies and procedures.
• Promote and evangelize a culture of excellence, data driven discussions, healthy skepticism, intellectual curiosity, knowledge sharing, and teamwork.
• Develop and mentor others within the organization in using key analytical and forecasting tools, statistical analysis, and data reporting methods.
• Stay current with emerging trends in analytics, statistics, and visualizations and apply them to business challenges.
• Consistent exercise of independent judgment and discretion in handling confidential information.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Competencies/Skills

• Comprehensive understanding of Comcast’s Impact & Inclusion’s priorities.
• Ability to communicate technical concepts to a non-technical audience and “tell the story”.
• Strong analytical, problem-solving skills, organizational skills; interpersonal, leadership, team building, decision-making, conflict resolution and negotiation skills.
• Preference: BA/BS degree in economics, statistics, psychology, finance, computer science, mathematics, business analytics or data science. Master’s degree or PhD a plus.
• 8 or more years of relevant work experience, preferably in analytic role
• Proficient in data cleaning, wrangling, and manipulation techniques. Experience with data visualization tools such as Tableau and Power BI.
• Highly proficient in SQL. Experience with Python and/or R preferred.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Structured Query Language (SQL); Tableau (Software); Data Analytics

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +