Director, Content & Social Media

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

We’re looking for a dynamic and strategic content leader to join our Brand and Digital Communications team. This Director-level role will be dedicated to shaping and amplifying the Comcast Business (CB) narrative across multiple platforms. You’ll be responsible for planning and overseeing the creation of compelling content that drives engagement, builds brand reputation, supports the Corporate growth narrative as well as the company's business objectives.

Job Description

Key Responsibilities:

• Content Strategy & Creation

    • Develop and execute a content strategy aligned with Corporate and Comcast Business priorities.

    • Create and manage content for the corporate website and social media channels.

    • Ensure messaging consistency and brand alignment across all touchpoints working closely with PR, CB marketing and agency partners. 

• Engagement Program Development

    • Build and manage a CB-focused engagement program to amplify brand reach.

    • Identify and engage with thought leaders and industry voices.

• Event Activation

    • Lead the planning and execution of small-scale, corporate-focused CB events.

    • Collaborate with cross-functional teams to ensure seamless event integration with broader communications efforts.

Qualifications:

• 8+ years of experience in content strategy, social media comms, brand communications, or digital marketing.

• Proven track record of managing multi-channel content and engagement programs.

• Strong understanding of B2B communications, preferably in the tech or telecom space.

• Excellent writing, editing, and storytelling skills.

• Experience with influencer marketing and event planning is a plus.

• Ability to thrive in a fast-paced, collaborative environment.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Strategic Communication Planning; Communication; Cross-Functional Teamwork

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +