Director, Business Operations

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The Global Product Organization is responsible for delivering world-class products and services to our customers across both Comcast and Sky. Together, we offer the best and broadest range of content, deliver market-leading customer service, and use innovative technologies to give customers the best possible TV, Broadband and Mobile experience. The newly formed Global Product Business Operations team supports the organization by simplifying decision-making, driving efficiencies, and creating meaningful ways to measure outcomes. Reporting to the Senior Director of Business Operations, the director will be directly responsible for the global operations of the Connected Living Organization, Global Platform Management Organization, and part of the Global Entertainment Engineering Organization. The Director of Business Operations will support the Global Product Organization, a globally integrated team across Comcast and Sky. This role is responsible for driving operational excellence, financial stewardship, and strategic alignment across global product initiatives. Reporting to the Senior Director of Business Operations, this leader will collaborate across functions to implement efficient solutions, monitor performance, and drive continuous improvement

Job Description

Core Responsibilities

• Leads operational planning and execution in support of global product strategies.
• Partners with finance to manage budgets, forecasts, and financial reporting.
• Identifies and implements process improvements to enhance efficiency and scalability.
• Develops and tracks key performance indicators (KPIs) to measure operational success.
• Collaborates with cross-functional teams across Comcast and Sky to ensure alignment and execution of global initiatives.
• Supports change management efforts and adoption of new tools, processes, and systems.
• Prepares executive-level presentations and reports to communicate progress and insights.
• Manages and mentors team members, fostering a culture of collaboration and continuous improvement.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime as necessary.
• Other duties and responsibilities as assigned.\

Required Qualifications

• experience in business operations, strategy, finance, or related field.
• Proven experience in a global or matrixed organization.
• Strong financial acumen and experience with budgeting and forecasting.
• Demonstrated experience managing and developing employees.
• Excellent communication, collaboration, and stakeholder management skills.
• Demonstrated ability to lead cross-functional initiatives and drive results.
• Experience with tools such as Tableau, Power BI, Smartsheet, or similar platforms preferred.
• Media, technology, or product organization experience is a plus.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Microsoft Excel; Budget Management; Project Management; Microsoft PowerPoint; Results-Oriented; People Leadership; Process Improvements

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years