Director, Agile Portfolio/Program Management

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Director, Agile Program management and Delivery position oversees and drives the end-to-end delivery, ensuring they meet business objectives, completed on time, and within budget. This role will be a strategic partner to one of the domains with accountability for the delivery and agile capabilities within your aligned domain in the IXT Organization. This role involves mentoring PMs, SMs, teams, fostering a culture of continuous improvement, and delivering high-quality solutions aligned with business needs and technical standards. The role requires collaboration with stakeholders and senior leadership to ensure project quality and value delivery, address project status inquiries, contribute to portfolio strategy, and resolve issues. A strong focus is placed on maintaining regular reporting cadences and visibility and transparency on delivery progress.

Job Description

Core Responsibilities

Team Leadership:

• Leads a high performing global team of Technical Program Managers, Technical Project Managers, Scum Masters with the required leadership, influence and analytical skills.
• Implements' strategies to attract, retain, empower and develop talent in their organization.
• Mentor, coach project managers & teams to achieve their full potential.
• Identify skill gaps within the team and recommend training or upskilling initiatives.
• Serve as an escalation for impediment removal for the Scrum Masters and agile teams.
• Key contributor to the Agile Center of Excellence, which functions as a community of practice to facilitate collaboration and standard methodology sharing while mentoring different agile roles.
• Serving as a SME for Agile methodologies, defining consistent delivery metrics, dashboards and/or information to enable effective decision-making.

Stakeholder Collaboration and Reporting:

• Maintain a regular cadence for reporting
• Leads senior executive readouts about program status, risks, changes, escalations
• Provide actionable insights to leadership, stakeholders on project progress, risks, and opportunities..
• Implement automation and best practices to reduce delivery timelines and overhead costs.
• Act as the bridge between business stakeholders, product owners, and technical teams.

Risk Management:

• Identify potential risks and develop mitigation plans to ensure uninterrupted delivery.
• Proactively resolve conflicts and remove roadblocks/Impediments.

Delivery:

• Ensure software development follows Agile or hybrid methodologies, delivering in iterative cycles.
• Ensure adherence to best practices.
• Facilitate sprint reviews, and retrospectives.
• Accountable and Responsible for project execution and delivery based on defined Project Delivery Management framework. Ensures quality of deliverables.
• Collaborate across other technology portfolios, excellent communication and relationship management skills to influence and resolve issues.
• Oversee final product delivery and ensure alignment with business needs and user expectations.

Other Responsibilities

• Strong facilitation, mentoring, and coaching skills, with the ability to inspire and influence individuals and teams towards Agile ways of working.
• Strong skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• Knowledge of other Agile approaches/techniques: XP, Kanban, SAFe, TDD/BDD, Continuous Integration, Continuous Testing, Pairing, Agile Games.
• Knowledge of Jira, Confluence, PowerBI, Tableau, Smartsheet.
• Proficient in Microsoft Office tools including Excel, PowerPoint.
• Strong verbal and written communication skills.
• Executes and oversees PMO processes. Oversees program budgets.
• Develops cross-functional plans, objectives and strategies. Interprets company goals into functional goals and strategies.
• Provides leadership and management to the Program Management team. Possesses staffing accountability, including recruitment and retention, leadership and professional development and performance management.
• Provides support for corporate budgeting and budget tracking.
• Acts as a PMO point of contact for senior management stakeholders.
• Mentors the organization in PMO practices.
• Recommends and implements corrective action across organizations, as necessary, to improve program performance.
• Responsible for PMO training, hiring, performance management and development of PMO staff. Performs staff performance assessments, salary reviews and bonus awards. Establishes PMO career path.
• Works with other organizations to continuously improve business processes.
• Fosters a business-oriented culture and approach driven by continuous improvement techniques.
• Foster a culture of collaboration, accountability, and continuous learning.
• Keeps abreast of new developments in project management methodologies, agile practices, best practices and industry standards.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Ability to work nights and weekends, variable schedule(s) and overtime as vital.
• Other duties and responsibilities as assigned.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Project Delivery; Team Leadership; Written Communication; Collaboration; Stakeholder Management; Risk Management; Hiring

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years