DevOps Engineer

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for participating as an individual contributor in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Interfaces with vendors, engineering and peer operations organizations. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Provides technical leadership to junior Engineers and project teams. Has in-depth experience, knowledge and skills in own discipline. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

*This position is unable to provide work authorization sponsorship or immigration support now or in the future.*

Comcast’s Technology, Product & Experience (TPX) organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience.

About the Role

This engineer supports the Unified Communication engineering team building and enhancing DevOps processes across our portfolio of customer facing and analytics applications and platforms.

Key Responsibilities

• Cluster Maintenance: Monitor, patch, and maintain OpenShift/Kubernetes clusters to ensure high availability.
• Infrastructure Automation: Assist in automating cluster provisioning and configuration management using Ansible or Terraform.
• Application Deployment: Support DevOps teams by managing containerized application deployments and CI/CD pipelines.
• Troubleshooting: Act as a first-level support escalation for platform-related issues.
• Documentation: Maintain up-to-date documentation for infrastructure configurations and operational procedures. 

Additional Tasks

• Build Automation into all aspects of the DevSecOps process using tools.  
• Work closely with cyber and compliance teams to ensure adherence to security and compliance standards.  
• Help educate and on-board development teams to follow and adopt the defined DevOps standards.   
• Build on Observability & Monitoring solutions like Prometheus, Grafana and other custom-built solutions.  
• Ensure timely delivery of services and compliance with SLAs.  
• Help define governance around and standards around data and infrastructure assets.  

Skills & Experience We’re Seeking (5-7 years of relevant experience):

• Basic understanding of Kubernetes, Docker, and container orchestration.
• Experience with Linux system administration (e.g., RHEL).
• Familiarity with Infrastructure as Code (IaC) tools like Ansible, Terraform, or Helm.
• Good communication skills for collaborating with technical and non-technical teams.
• 5-7 years working IT operations or development.
• 2+ years of experience working with AWS technologies.

Additional Preferred Skills:

• Knowledge of monitoring tools such as Prometheus, Grafana, or ELK stack.
• Experience with GitOps workflows (e.g., ArgoCD).
• Understanding of networking principles (TCP/IP) and security best practices (RBAC). 

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at jobs.comcast.com/benefits

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Job Profile: Engineer 3, Product Development Engineering

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Kubernetes; DevOps; Linux; Communication

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years