Data Scientist
Philadelphia, Pennsylvania
Overview
Our analysts transform data into meaningful insights that drive strategic decision making. They analyze trends, interpret data, and discover opportunities. Working cross-functionally, they craft narratives from the numbers - directly contributing to our success. Their work influences key business decisions and shape the direction of Comcast.
Success Profile
What makes a successful Data Scientist at Comcast? Check out these top traits and explore role-specific skills in the job description below.
- Good Listener
- Problem Solver
- Organized
- Collaborative
- Perceptive
- Analytical
Responsibilities
Data Scientist
Job Summary
Responsible for solving complex business problems by extracting knowledge and insights from large data sets, especially unstructured text. Uses Large Language Models (LLMs) and other AI techniques to extract insights at scale from a range of rich of textual data sources. Enables exploration of this unstructured data with techniques like RAG, Knowledge Graphs, and advanced statistical analysis. Augments textual data with additional metadata to generate actionable insights and solutions. Builds pipelines for efficient processing of these data, to enable fast and flexible business insights. Explores emerging AI-based techniques, especially agentic workflows, that improve our CX, our products, and our go-to-market capabilities. Aligns technical roadmap to business strategies, and ensures insights are actionable. The team is composed of experts in artificial intelligence, deep learning, data-structures, algorithms, distributed systems, and system performance and analysis. The systems that the team builds get used across the multitude of Company data science-based services and deployments. Works with moderate guidance in own area of knowledge.Job Description
Responsibilities:
- Interacts withCX, Strategy, Product, and other business-facingteams toidentifyquestions and issues for data analysis and experiments.
- Generates actional insights from data quickly. Builds AI-driven processes that make these insights repeatable, flexible, and scalable.
- Synthesizes prompts and context by joining multiple data sources for LLManalysis;tracks accuracy and reliability of results
- Communicates insights effectively; uses data to drive improvement in the business.Engages with executive levels asappropriate.
- Enables non-technical users to explore unstructured databy buildingapps, agents, and other tools.
- Develops and codes software programs, algorithms and automated processes to cleanse, integrate and evaluate large datasets from multiple disparate sources.
- Contributes technical ideas;shares techniques learned through project work or other experiences.
- Researchesand applies knowledge of existing and emerging data science principles, theories, and techniques to inform business decisions.
- Uses analytical rigor and statistical methods to analyzelarge amountsof data, extracting actionable insights using advanced statistical techniques such as data analysis, data mining, optimization tools and machine learning techniques and statistics (e.g., predictive models, lifetime value, propensity models).
- Creates data mining architectures/models/protocols, statistical reporting, and data analysis methodologies toidentifytrends in large data sets.
- Builds customer centric models and optimization tools to support large scale projects thatutilizeonline and offline data, structured and unstructured data, set top box data and media/behavioral/attitudinal data.
- Consistentlyexercisesof independent judgment and discretion in matters of significance.
- Regular,consistentand punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
#EBICareers
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Data Science; Business; Collaborating
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Master's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years
Hear from our people
“I love that Comcast has granted me the opportunities that I have. The company has done a lot to put me in the position that I’m in and I’d like to continue to give back to that.”
Matthew Data Analyst/Eng 1, Software Dev & Eng
Culture
At Comcast you can have work/life balance in an inclusive environment where you can be your authentic self.
Comcast provides many opportunities to build skills and grow in your career and a top-notch benefits, time off and perks package.
We are committed to delivering reliable, effortless experiences to our customers no matter how they choose to interact with us.
You will build personal relationships on a growing team that while making Xfinity a best-in-class, most-loved brand.
More About Comcast
-
Xfinity Mobile Launches New Premium Unlimited Plan with Gig Speeds; Customers Save Over Half Compared to the Big Three
Customers with two Premium Unlimited lines will cut their bill in half during the first year compared to similar plans from the big three cellular companies. The new plan includes 4K UHD streaming, more WiFi hotspot data, advanced spam call protection, and the option to upgrade their phone twice a year.
-
Comcast Unveils Industry-First Gateway Designed for Apartment Buildings Enabling ‘Instant’ Connectiity for Residents
Comcast has launched a new, innovative gateway with Tri-Band WiFi 6E technology that delivers faster speeds, lower latency, and ‘Instant On’ connectivity to apartment residents.
-
Comcast Introduces Nation’s First Ultra-Low Lag Xfinity Internet Experience with Meta, NVIDIA, and Valve
Rolling Out Pioneering Open Standard, Low Latency Tech that Provides Xfinity Customers with More Responsive Gaming, Video Chatting and Virtual Reality Experiences
Data Analytics in Action
Talent Community
Join our talent community so we can get to know you better, learn more about your skills and experience, and how they could align with future open positions at Comcast.
Job Alerts
Sign up for Job Alerts to be the first to know about new opportunities. After signing up or logging in to Workday, select Job Alerts in the top right corner to create a new alert or edit an existing one.