Comcast Platform Merchandising Operations Co-op

Platform Merchandising Operations is the team behind the magic you, your friends and your family see when you sit down to watch your favorite shows and movies. 

Our team works behind the scenes creating and maintaining the best experience on all Xfinity & Xumo platforms, reaching over 20 million subscribers. Our critical eye improves the integrity of our editorial content and internal systems while we also focus on advocating best practices, coordinate ongoing priorities, tentpole stunts and events. 

Role Description

Are you passionate about entertainment? Do you find yourself identifying problems and feeling driven to solve them? Do you like learning about and using new technology in an innovative environment? As a Platform Merchandising Operations Co-op on the Merchandising Production & Platform Strategy team, you will help Xfinity and Xumo create the best entertainment experiences while collaborating across a variety of teams leading our technology, advertising, data, and customer service efforts. 

What are some interesting problems the student will work on? 

In your role, you will ensure the highest quality of our editorial experiences throughout entertainment collections and customer communication tactics across our entertainment platforms including X1, Stream, and Xumo devices. You will source data to inform our strategy and create updated playbooks and other documentation for programs such as rebrands to equip us for the ever-changing entertainment-delivery landscape.

Where can this student make an impact? 

You’ll be working with experts across the company as we create incredible technology and entertainment that connect millions of people to the moments and experiences that matter most. From sports, to news, to TV and movies, we want our customers to love our products and services. You will be successful collaborating with our editors and partners to differentiate our platforms and drive customer engagement and profitability with best-in-class partnerships and editorial. 

Job Responsibilities

Responsibilities include but are not limited to:

• Support with recurring editorial quality assurance for Xfinity and Xumo entertainment platforms promoting brand, language, and functional integrity. 

• Report and follow up on issues found and advocate for root-cause analyses where appropriate.

• Use content management systems to program various editorial tactics that will be visible by millions of customers. 

• Document processes and best practices for a variety of programs and projects including content provider rebrands. 

• Support with project coordination and execution for a variety of editorial initiatives.

• Source, analyze, and share Xfinity and Xumo product metrics utilizing existing internal tools and share as needed.

• Other duties and responsibilities as assigned.

Preferred Skills

• Communicates clearly and professionally, both verbally and in writing.

• Maintains strong organizational skills to handle multiple tasks and prioritize effectively.

• Manages time effectively to meet deadlines in a fast-paced environment.

• Applies analytical thinking to solve complex problems and identify root causes.

• Project management experience is preferred

• Bilingual (Spanish) is a plus

• Preferred Majors: Brand and Reputation Management,Marketing, Communications, English, Spanish, Linguistics, Film & Television, Design, Digital Media, Business, Client Development & Customer Service, Education, Strategic and Digital Communication, Entertainment and Arts management, film &video, 

Minimum Qualifications and Eligibility Requirements

• Currently pursuing a bachelor’s degree from Drexel University, with a cooperative learning track.

• Available to work 40 hours per week for 6 months starting March 30, 2026, through September 18, 2026.

• Authorized to work in the United States with no current or future sponsorship needs

• Available to report in-person to the work location on the job posting